COLLEEN LARICE

• Prompt and accurate allocation of Support Workers with Consumers, ensuring that all Consumers have suitable Support Workers who are able to provide the specific services requested by referrer... • Liaising with Consumers, Case Managers, Senior Support Workers, Support Workers and other stakeholders to ensure provision of a timely, quality Consumer centred services... • Respond to directions/complaints from consumers, listening to consumer needs, while respecting each consumer's right to privacy, dignity and confidentiality in all aspects of their life.