PROFESSIONALS ALLIANCE

CPA was created for you if you are an Contact Centre professional- Supervisor through to VP - or work in Quality Assurance, Workforce Management, Human Resources, Outsourcing or Vendor Management... For more than 20 years the Contact Professionals Alliance has been a Secret Weapon for Contact Centre Executives and Managers like you. We brought smart people together hundreds of times to learn from each other at public workshops, networking events and Site Tours.

Also known as: Professionals Alliance Inc.