CRM

CRM Association Japan, established on October 1st, 2009, is an open, non -profit organization inheriting the activities of the CRM Council which had been established in April 2000, we are cooperating with users, vendors, academies and others to research and pursue the true appearance of CRM in Japan. We interact with US CRM organizations and recently expanded to Europe, China, etc. to gather leading-edge information worldwide. While keeping small and medium-sized enterprises in mind, we connect with large corporations, journalisms, academia, and friendly organization as a mission to further disseminate CRM activities in Japan... We conduct the public offering and the practical surveys of excellent case studies that are models of CRM utilization. We select them as the "CRM Best Practice Award", and conduct activities to widely use them as a model case for promoting CRM... We also established Kyushu branch, Kansai branch and Hokkaido branch for trying to broaden the organization..

Also known as: CRM Association, CRM Association Japan

Primary location: Tokyo Japan