PSA FINANCIAL ADVISORS - Key Persons


Brian L. Marx

Brian Marx came to PSA in 2011 as a Senior Vice President in the PSA Risk Solutions Group, bringing expertise in all forms of Alternative Risk Transfer mechanisms, Directors & Officers and Professional Liability and International Insurance Program design and management. A graduate of the University of Georgia with a business degree from the Department of Risk Management and Insurance, Brian began his insurance career in the risk management department of Gold Kist, Inc., a Georgia agricultural cooperative. In 1982, Brian joined American International Group (AIG) Companies. He served in a variety of capacities, ultimately as manager of Wall Street branch of AIG Risk Management, Inc. He later moved into the brokerage side of the business, holding positions at Johnson & Higgins, Frank B. Hall & Co. of Northern California and METRO/RISK, which was later acquired by Edgewood Partners Insurance Center. Brian coaches lacrosse and serves on various neighborhood committees and is also a member of the Surfrider Foundation, an environmental organization dedicated to the preservation of our nation's coastal waters.

Cindy Bullock

With over 10 years of experience in personal risk management, Cindy focuses on all areas of risks that individuals and families face providing both traditional and non-traditional solutions. She works with a variety of carriers offering auto, home, umbrella, watercraft, recreation vehicles and other coverage options. Her core competency is addressing complex issues for all account sizes with her creative approach to personal risk management, which is clearly reflected by her 92% client retention rate. Prior to joining PSA in 2006, Cindy worked for Ashbrook Insurance in a similar capacity advising clients about personal coverage options. Education Cindy received her Bachelor of Science in Psychology from Towson University and her CISR designation from the National Alliance for Insurance Education & Research.

Craig Morsberger

Craig Morsberger, VP, Commercial Division, joined PSA in November 2012. He specializes in medical malpractice and professional liability. Prior to joining PSA, Craig worked for Medical Mutual as a Senior Underwriter and then as the manager of their Virginia office. Before his experience at Medical Mutual, he was a Fitness Manager at Gold's Gym. Education Craig earned a Bachelor's Degree from McDaniel College with a Major in Exercise Science and a minor in Business Administration. He also has his Property & Casualty Producers License.

Curtis D. Wilkerson

Curt Wilkerson focuses on business insurance and planning, estate planning and family wealth preservation and creation. He worked for 11 years at New York Life, where he served as associate general manager and for five years at Jefferson-Pilot Life where he was agency manager. He is a member of the Baltimore Life Underwriters Association, a gold key member and past President of the Baltimore chapter of the Society of Financial Service Professionals. Named the Baltimore Life Underwriters Rookie of the Year in 1980, Curt is a past member of the Million Dollar Round Table. He has earned the Chartered Life Underwriter (CLU), Chartered Financial Consultant (ChFC), Registered Employee Benefits Consultant (REBC), Registered Health Underwriter (RHU), Certified Senior Advisor (CSA), Investment Advisor Representative (IAR) designations, and was the 2008 Helen Hottenbacher award winner.

Danielle Herndon

Danielle has more than 35 years of nursing experience and more than 30 years of experience in the healthcare insurance industry. Danielle has particular expertise in all facets of Health Risk Management including Utilization Review, Demand Management, Clinical Data Analysis, Disease Management, Case Management, Predictive Modeling, Management Reporting and Employee Communications. Danielle works closely with our Population Health Expert and provides the clinical expertise. On a regular basis, she reviews our data analytics and makes referrals to the carrier medical management system for intervention. She identifies the risk in the population and works with the employer to design meaningful wellness programs to address such risk. In addition, Danielle works closely with members and their families as a strong clinical advocate. Such services include assessing the member's needs and helping them identify appropriate services/providers to treat their condition. She acts a liaison between the member/doctor and the health plan to ensure recommended services are covered. She assists with appeals and grievances when such care is denied. In addition, when appropriate, she connects members to the health plan's medical management team and provides education to members as needed. Her passion is helping members navigate the complex health system by eliminating the fear and complications.

Darrin Hawkins

Job Titles:
  • Employee Benefits
Darrin Hawkins joined PSA in 2019. He provides employee benefits solutions. With the ever changing healthcare regulatory and benefits landscape, it is imperative that his clients are offering the most competitive benefits to help retain and attract talent. Prior to joining PSA, Darrin was a Financial Analyst in Employee Benefits at the Warner Companies. Education Darrin graduated from Stevenson University in 2018 with a Bachelor of Science degree in Business Administration with a minor in Information Systems.

David Albanese

David Albanese joined the PSA team in 2014 as part of the merger with Armada Employer Services. As a consultant, he works directly with clients to achieve better outcomes for their employee benefit plans. David has been in the insurance business since 1989, and he has worked with many large insurance firms, including The Prudential, The Treiber Group, United Healthcare, Performax, and Armada before joining PSA in his current role. Education David obtained the Certified Pharmacy Benefits Specialist certification. He also attended St. Lawrence University in Canton, New York, and graduated Cum Laude with a BA in Sociology.

Edwin A. Paulsen

Job Titles:
  • VP of Consulting Services
Edwin Paulsen is a VP of Consulting Services in the Hunt Valley, MD, office of PSA Financial Center, Employer Services. He brings more than 20 years of insurance and consulting experience to his clients, working with them to develop and implement benefit program strategies that are aligned with their company's human resources and business goals. Edwin assists with the design, pricing, implementation and monitoring of health and welfare programs including, but not limited to, medical, dental, vision, life, disability, and flexible spending accounts. He has experience working with both fully-insured and self funded health care programs. Education Edwin obtained the Certified Pharmacy Benefits Specialist certification and he has a Bachelor of Science degree in Applied Math and Statistics from the State University of New York at Stony Brook. He also received his Certified Employee Benefits Specialist (CEBS) designation from the International Foundation of Employer Benefit Plans and the Wharton School of the University of Pennsylvania.

Eric Fowler

Job Titles:
  • Account Executive
Eric Fowler joined PSA as an Account Executive in 2022. With over 20 years of experience in the insurance industry, Eric specializes in employee benefits health, ancillary, voluntary and retirement planning as well as compensation management. His key responsibilities include planning and developing long-term benefit and funding strategies, enrollment management, employee plan communications, compliance and, most importantly, maintaining client relations. Prior to joining PSA, Eric served as an Account Executive for FBMC Benefits Management and as an RVP of Sales and Marketing for the Fringe Benefit Group. Education Eric graduated from Texas State University with a Bachelor of Business Administration in Management and Marketing. He is a Certified Employee Benefits Specialist and has obtained his Group Benefits and Retirement Plans Associate designations from The Wharton School. He is also licensed in Life and Health Insurance in multiple states.

Eric Holden

Eric Holden joined the PSA team in December of 2009. Prior to coming on board, he had worked for TAMRAC Insurance Group and Liberty Mutual. Eric is responsible for assisting clients with their property and casualty insurance, and has extensive experience serving the construction, food and sand & gravel hauling industries. He is known for his persistence in finding the best possible coverage for his clients. Education Eric is a graduate of Dulaney High School and Coastal Carolina University.

Frank Giachini

Frank Giachini oversees PSA's Commercial insurance and risk management business unit after serving as PSA's COO for over 10 years. He has over 40 years of experience in the Property & Casualty and financial services industries. Frank shares responsibility with the PSA team for ensuring client satisfaction and efficient operations. In October 2008, Frank joined PSA after serving in various leadership & management roles for All Risks, Ltd, a national, independently owned Excess & Surplus Lines brokerage headquartered in Maryland. He also served as Vice President for Marsh USA and Zurich Financial Services in various client support and financial management positions. Frank holds a Bachelor of Arts and a Masters in Business Administration from Loyola University Maryland.

Jacquelyn Connor

Jacquelyn Connor joined the PSA team in 2014 as part of the merger with Armada Employer Services. She is the Director of Client Management within Employee Benefits, whose role is to oversee and direct all aspects of the client experience at PSA. As the Director of Client Management, Jackie acts as the day-to-day point of contact for our clients and as an extension of their HR team. Prior to joining PSA, Jackie worked for Armada Employer Services beginning in 2012. She held multiple client management positions at a division of UnitedHealthcare Global, named FrontierMEDEX, where she worked for eight years. Education Jackie attended Marymount University in Arlington, Virginia, and graduated in 2004 with a BA in Communications. She is licensed in Life and Health insurance.

Jessica Starr

Jessica Starr joined PSA Insurance & Financial Services as an Account Executive Assistant in November 2018. She works directly with Account Executives to gather information and provide support for our clients regarding any personal insurance questions, concerns, or needs. Education Jessica graduated Magna Cum Laude from Stevenson University with a Bachelor of Science degree. She has also obtained her Property & Casualty License.

John M. Lannon

John Lannon represents numerous prominent physicians, business owners, executives and professionals in the region, with a practice of nearly 1,000 well-served clients. Joining PSA in 1981, John is the longest tenured Account Executive, and is the leading personal lines broker at PSA. John was instrumental in launching PSA's Private Client Group, catering to the affluent market, bringing together the elite insurance carriers in the industry for the implementation in regional, national, and worldwide scenarios. Using a team approach, John brings together PSA's numerous specialists. He embodies a proactive commitment to his clients, placing their interests as a priority.

John Rast

John Rast joined PSA in January 2020 as an Employee Benefits Advisor. He works in the Employee Benefits department focusing primarily in employer sponsored benefit plans for mid and large-sized employers. Education John graduated from Loyola University Maryland in 2017 with a BA in Business Administration. He has obtained his Series 7, 63, and 65 licenses.

Jon Greif

Job Titles:
  • Specialist
Jon Greif is a specialist in both employer-sponsored group insurance as well as individual, life and disability insurance. He joined PSA in 2000, where he was instrumental in developing the firm's group insurance practice. Today, he represents hundreds of local and regional employers with benefits plans covering from 10 to 1,000 employees. He has extensive expertise in group health programs built around the flexibility and tax benefits of Health Savings Accounts as part of employer-sponsored programs. Jon is licensed in equities, long-term care, property & casualty insurance, life & health insurance and is a life & health advisor. Before joining PSA, Jon founded Insurance and Investment Solutions, Inc. and had a successful career as a life/disability producer for Berkshire Financial Group/Berkshire Life, where he specialized in business and estate planning for high income professionals and business owners.

JPB Enterprises - CFO, VP

Job Titles:
  • CFO
  • Vice President

Justin Hoffman

Justin Hoffman oversees PSA's business development initiatives. His focus includes sales leadership, Account Executive support and recruiting, sales training and CRM technology. He also oversees the PSA Marketing Department as Chief Marketing Officer. The majority of his career has been spent at financial services firms, managing brand development initiatives, advertising, public relations and electronic marketing. Prior to joining PSA in 2007, he led M&T Bank's sports marketing assets, overseeing relationships with the Baltimore Ravens, Buffalo Bills and other sports franchises. Education Justin holds a Master's degree in Marketing from Johns Hopkins University and an undergraduate degree in Marketing from West Virginia University.

Kaci Byers

Job Titles:
  • Senior Vice President of Employee Benefits Operations
Kaci Byers is the Senior Vice President of Employee Benefits Operations with more than 20 years of experience in managed health care and business analysis. She is responsible for the Select Business Unit, Benefit Analyst staff, Client Advocates, Employee Benefits Systems, and the budgeting process and overall operational efficiencies in Employee Benefits. Prior to joining PSA, Kaci was a Senior Benefits Consultant for The Warner Companies. She has also held various financial analyst roles with Johns Hopkins Healthcare, Coventry Healthcare/HealthAmerica and Carlisle Syntec Incorporated. Education Kaci is a graduate of Pennsylvania State University with a Bachelor of Science in Quantitative Business Analysis/Management Science and Information Systems. She also has her Life and Health License for Maryland.

Katie Eckels

Job Titles:
  • Personal Lines Account Manager
Katie Eckels joined PSA as a Personal Lines Account Manager in August 2022. She works with a variety of insurance carriers offering home, auto, umbrella, watercraft, specialty vehicles, and other coverage options. Whether handling billing concerns, discussing coverage plans, completing complex policy reviews, or coordinating with producers, Katie is happy to assist with any of her clients' needs. Prior to joining PSA, Katie worked as a personal and commercial lines Sales Associate for an independent agency and as an Insurance Representative at State Farm. Education Katie has obtained her Property and Casualty Insurance License. She is also licensed in Life and Health insurance.

Katie Moxley

Job Titles:
  • Insurance & Financial Services As an Employee Benefits Consultant
Katie Moxley joined PSA Insurance & Financial Services as an Employee Benefits Consultant in April 2014. She is responsible for strategy and planning of our clients annual benefits program, consultant meetings and presentations, client project management, marketing and RFP development, plan design review and recommendations, carrier vendor negotiations, overseeing plan implementations, employee plan communications, and, most importantly, maintaining client relationships. Prior to joining PSA, Katie was a Benefits Consultant at Employee Benefit Services of Maryland and a Customer Service Representative at Kelly & Associates Insurance Group. She has worked in the employee benefits industry for over 10 years. Education Katie obtained the Certified Pharmacy Benefits Specialist certification and she graduated from Elon University with a B.A. in International Studies and Business Administration. She has also earned her Registered Health Underwriter (RHU) and Registered Employee Benefits Consultant (REBC) designations from The American College.

Kelly Ann Risley

Job Titles:
  • Certified Pharmacy Benefits Specialist
  • Employee Benefits Consultant
Kelly Ann Risley is an Employee Benefits Consultant for large group employers with both self-funded and fully-insured benefit plans. She provides strategy and direction regarding all aspects of health and welfare plans, offers expanded knowledge of Human Resource functions and educates staff members. Kelly Ann collaborates with the executive teams at client organizations to implement plans that align with corporate goals and missions. Prior to joining PSA, Kelly Ann worked as a Senior Benefits Analyst at RSMES. Throughout her career, she has worked for a nationally known long term care provider, a pharmaceutical distribution firm and has held the roles of Human Resource Coordinator and Employee Benefits Specialist. Education Kelly Ann obtained the Certified Pharmacy Benefits Specialist certification. She is also a graduate of the University of Phoenix, where she earned her Bachelor of Science in Management. She received her Associate of Arts from Northampton Community College, and has her Life & Health Insurance License for Maryland, Virginia and Pennsylvania.

Kenneth R. Huber

Job Titles:
  • Employee
Ken Huber oversees PSA's employee benefits brokerage and consulting practice. He has over 30 years of varied employee benefit industry experience with insurance carriers, benefits administrators and brokerage/consulting firms. Ken has specialized expertise in the areas of benefits consulting, regulatory compliance, benefits administration, and insurance product development. Ken joined PSA in 2007 after serving as Senior Vice President and National Practice Leader for the benefits consulting and brokerage practice of RSM McGladrey. Prior to that Ken was President and Founder of Huber Oros & Company, a highly respected employee benefits consulting and brokerage firm. Ken's other professional positions include serving as vice president of a large regional employee benefits broker and benefits administrator and as a product manager for a large health insurance carrier. Ken has been a speaker at numerous industry events and an industry source for national publications. He has also served on several insurance carrier national advisory councils. He has authored a number of articles on strategies for managing employee benefit costs. Ken has obtained the Certified Pharmacy Benefits Specialist certification. He also holds a Bachelor of Arts degree (magna cum laude) from Frostburg State College and a Master of City and Regional Planning degree from Morgan State University.

Kim Thomas

Job Titles:
  • Insurance & Financial Services As an Employee Benefits Consultant
Kim Thomas joined PSA Insurance & Financial Services as an Employee Benefits Consultant in August 2015. With ten years of experience in the insurance industry, she specializes in benefits consulting, regulatory compliance, HR support, and group disability benefits. Prior to joining PSA, Kim worked as an employee benefits specialist for The Meltzer Group and NFP. Education Kim graduated from the University of Baltimore with a Bachelor of Arts degree in Finance. Kim has also obtained her group disability benefits specialist certification.

Lee Rock

Job Titles:
  • Education
Lee Rock specializes in comprehensive protection of his diverse clientele including retailers, contractors, manufacturers, restaurants, government contractors, technology firms, schools and universities. He focuses primarily on property and casualty insurance, employee benefits solutions, and retirement planning. He addresses complex commercial property and casualty exposures involving general liability, property, large deductible worker's compensation, commercial auto, bonding, and professional liability coverages including directors and officers, and errors and omissions programs. Lee also helps business owners with deferred compensation, key man insurance, and disability protection. Additionally, he provides individualized personal protection through personal lines coverages such as home, auto, and life insurance. Lee's expertise also extends to group health and life, 401k plans, and HR services. As part of his comprehensive protection approach, Lee performs risk survey and analysis on a fee basis, and offers expert testimonies in litigation cases. Lee has been active in the insurance industry for over 42 years and has earned the Chartered Property Casualty Underwriter (CPCU) and Certified Insurance Counselor (CIC) designations. He speaks frequently on Insurance needs and trends to various professional groups. Lee is a past President of the Maryland Young Agents, attended Calvert Hall, and graduated from the University of Maryland with a Bachelor of Science degree. He is active in the community and is a sponsor of Hunt Valley Horsepower.

LeeAnn Anderson

LeeAnn Anderson joined PSA in 2015 working in the Employee Benefits Department. In her current role as the Manager of PSA's Human Resources Practice, she leads our HR Consulting team in providing practical guidance on HR strategy, administration and compliance to our client base. Prior to joining PSA, LeeAnn worked as an internal Human Resources Representative specializing in onboarding, FMLA, performance management, and employee relations. Education LeeAnn graduated from Loyola University Maryland in 2010 with a BA in Psychology. She is also licensed in Life and Health Insurance.

Len Gross

Len Gross joined the PSA team in October 2010. He is responsible for assisting clients in the creation of customized healthcare strategies that align with company goals. He has extensive experience working with clients to develop employee benefit programs that take into account both the financial needs of the employer and the personal needs of employees. Len is known for developing and maintaining stellar relationships with the customers he serves. Len began his career in 1992 at The Potomac Companies, while there he established a TPA managing both FSA and HRA plans. In 2008, he went on to establish the employee benefits practice of Long & Foster Insurance Agency. Len is a graduate of Florida International University, where he earned his BS degree. He also has his Group Benefit Associate (GBA) designation from the International Foundation of Employee Benefit Plans and the Wharton School of the University of Pennsylvania, as well as his Life Underwriter Training Council Fellow certification (LUTCF) from the National Association of Insurance and Financial Advisors and the American College.

Lori A. Harris

Lori joined PSA as part of the H.U. Dove acquisition in April 2020. She has more than 38 years of professional experience with in the insurance industry working at H.U. Dove & Company, Inc. of Baltimore as a Personal Insurance Representative. With immense amount of insurance sales and customer service experience, Lori is adept at constructing unique insurance plans for her client ele. In addition, Lori demonstrates expertise working with property and casualty insurance as well as personal insurance addressing areas such homeowners, renters, umbrella, life, disability, and long-term care insurance. At PSA, she continues to help clients as a Senior Personal Lines Account Manager. Education Lori obtained her Accredited Customer Service Representative (ACSR) designation from the Independent Insurance Agents of Maryland (IIAM) in 1991.

Lorraine Cardoza

Lorraine joined PSA in 2017. Prior to PSA, Lorraine served as a Client Services Specialist at NextLogical, where she provided clients and their employees with exceptional customer service, which included answering questions and handling problems related to enrollment/eligibility, claims issues, appeals and grievances, COBRA administration, FSA administration/questions, and compliance issues. Prior to joining NextLogical, Lorraine held various customer service and human relations positions, including a Human Resources Administration Associate position for Northwest Airlines. In this position she was responsible for responding to management and employee questions on payroll matters and benefits; providing benefit, retirement and payroll counseling to employees, as well as conducting new hire orientation meetings; maintaining personnel files, processing payroll status changes and other benefit forms accurately and timely; coordinating terminations for payroll and COBRA; handling leave requests; and FMLA issues; researching and resolving exceptions and discrepancies with benefits and payroll; preparing and administering all aspects of payroll for 400 employees and interface with corporate office in Minneapolis.

Lynn K. Argenbright

Lynn Argenbright works with mid-sized and large-sized companies in all industries to develop a healthcare strategy that is linked to the overall business strategy of the organization. She stays abreast of solutions and industry trends that lead to better control of the rising costs of providing healthcare benefits to employees. Lynn gained experience in understanding various health plan funding arrangements, plan designs, and interacting with underwriters while working for a national healthcare insurance company. She also has a solid knowledge of life insurance, dental, disability, non-traditional benefits, employee contribution modeling, and efficient models of benefits administration. Before entering the insurance industry, Lynn worked for a regional home healthcare firm and gained extensive working knowledge about the long-term care needs of the elderly and disabled. During her tenure at the firm, she attained significant knowledge about Medicare and Medicaid eligibility. This knowledge helped her grow the agency's revenue by her recommendation that they market themselves as one of the first firms to accept long-term care insurance policies as reimbursement for services.

Mariha Burkavage

Mariha Burkavage joined the PSA team in 2014 as part of the merger with Armada Employer Services. She leads the team of mid-market Employee Benefits Consultants within the Employee Benefits practice. She is responsible for the design, management, and execution of the consulting process for our benefits clients. She also works closely with the account team to ensure the satisfactory delivery of the full range of PSA services. She has over 13 years of experience in the employee benefits industry. Prior to her PSA/Armada role, Mariha worked in human resources and employee benefits for the Logistics Management Institute, Hewitt Associates, and Allied Services.

Matt Moran

Matt Moran joined the PSA team in September of 2011. He specializes in advising and consulting mid and large-sized companies on their health and welfare benefit needs. He is seasoned in the areas of plan design, strategic planning and price negotiation. Matt began his insurance career in 2007 at Strategic Employee Benefit Services. Prior to his insurance career, Matt was an Account Executive for a well-respected mortgage lender, FMF Capital, LLC. Education Matt holds a Bachelors degree in Finance from the University of Maryland College Park. He has also earned his Maryland Life and Health License and his Maryland Advisor License.

Meredith Colburn

Job Titles:
  • Client Manager
Meredith Colburn joined PSA in 2003. As a Sr. Client Manager, she oversees all aspects of the benefits life cycle including new client implementation, relationship management, open enrollment planning, communication coordination, vendor implementation, and vendor management. In addition to her Client Management role, she is also PSA's in-house HRIS Specialist with a focus in Benefits Administration. Throughout her tenure with PSA, she has held a variety of roles which have allowed her to gain knowledge of a numerous of HRIS platforms. She is now a key resource to clients and colleagues, assisting with the vetting and selection of HRIS platforms, working alongside the service team with vendor implementation, auditing, system testing, and coordination between payroll and benefits administration. Education Meredith graduated in 2003 with a BA in Psychology from Wesley College in Dover, DE. She is licensed in Life and Health insurance and is a certified Voluntary Benefits Specialist (VBS) and Group Benefit Disability Specialist (GBDS).

Rachel Nerenberg

Job Titles:
  • Population Health Consultant
Rachel serves as Population Health Consultant and brings nearly a decade of analytics and insurance experience to PSA. She partners closely with PSA's Health Risk Management clinical team and the Senior Benefits Consultants to develop data-driven healthcare cost mitigation strategies that target emerging risk, improve plan utilization, and provide better health outcomes. Rachel's extensive experience in population health and financial analytics allows PSA to provide a multipronged, long-term cost containment solution that includes the following: Educate clients about their population health data Analyze demographic risks and cost driving cohorts Identify medical and pharmacy savings opportunities Evaluate opportunities to encourage cost effective utilization behaviors Track impact of plan design changes and/or programs implemented Actively monitor for changes in population health trends Utilize population health data to assist with renewal negotiations Prior to PSA, she served as a Senior Underwriting Consultant and Manager of the Mid-Atlantic Financial Analytics Team at NFP providing renewal negotiation, budget development, claims analysis, and data audit support to clients and Benefits Consultants. She additionally assisted NFP's Actuarial Team with renewal projections, IBNR analyses, and evaluating self-funded options for fully insured clients. Rachel also worked as a Project Manager for CareFirst BlueCross BlueShield partnering with Data & Informatics to develop their population health analytics platform and providing data analytics education and reporting support to external consulting partners. Education Rachel completed her Bachelor of Business Administration and her MBA from Loyola University Maryland and is a member of the AACSB-accredited Beta Gamma Sigma International Business Honor Society. She also holds Life and Health Insurance License.

Randall Singer

Randall joined PSA in 2014 as part of the merger with Armada Employer Services. He serves as the Senior Vice President of the Employee Benefits Division in which he is responsible for PSA's client management, benefits, and HR consulting teams. Randall has over 20 years of progressive experience working with various levels of management in corporate, IT, marketing, manufacturing and research settings. Prior to his PSA/Armada role, he was the Vice President of Global Benefits at T. Rowe Price Associates, Inc. where he managed the strategic design, administration, communication and compliance of their worldwide benefit plans. He started his career at the firm as the HR Manager for several business units managing the entire scope of human resources activities. Randall also worked in the human resources department of Cytec Industries Inc., a global manufacturing organization. During his eight year tenure there, he held both strategic generalist and benefits positions in four locations. Education Randall received his Bachelor of Science degree in Industrial and Labor Relations from Cornell University. He is also licensed in Life and Health insurance.

Ray Sweet - CFO

Job Titles:
  • Chief Financial Officer
  • Certified Public Accountant and Chartered Global Management Accountant
Ray Sweet joined PSA as the Chief Financial Officer in May of 2010. In 2019, he was appointed to CEO of PSA. He's a resourceful, results-oriented business management executive who brings unique leadership and vision to PSA. Before joining PSA's leadership team, Ray led JPB Enterprises as a Vice President and CFO for seven years. There he oversaw all company financial functions, participated in the firm's private equity and mergers and acquisitions practices, and founded the company's outsourcing practice. Other leadership roles include CFO and Business Manager for Broadcast Sports, Inc. and CEO and CFO for CHEMSPEC, Inc., a multi-national specialty chemical manufacturer. Ray, a Certified Public Accountant and Chartered Global Management Accountant, remains active in his community and stays abreast of financial and accounting trends. He is a past president and board member of Financial Executives International, functions as chair of the investment committee and board member of Roland Park Place, and is a member of both the American Institute of Certified Public Accountants and the Maryland Association of Certified Public Accountants. In addition to earning his CPA, Ray graduated with an MBA in Finance from Loyola University Maryland and a Bachelor's degree in Business Administration and Accounting from Towson University.

Shane Silk

Job Titles:
  • Business Development Representative
Shane Silk joined PSA as a Business Development Representative. He was primarily responsible for lead generations and business development for both Commercial insurance and Employee Benefits departments. Due to his outstanding performance, Shane was promoted to Associate Producer. He focuses on offering property and casualty coverages to all businesses to minimize exposures with custom policies tailored to his clients' needs. Education Shane graduated from Stevenson University with a Bachelor of Science degree in Business Administration.

Shannon Joy

Job Titles:
  • Employee Benefits Consultant
Shannon Joy joined PSA as an Employee Benefits Consultant on our Mid-Market Key Accounts team in the Spring of 2022. With a strategic and consultative approach, she specializes in helping her clients design, manage, and execute their employee benefits programs. With over 15 years of experience in the insurance industry, Shannon has held numerous positions which include working as a Benefits Specialist and as an Account Manager for small, medium, and large employers. Education Shannon received her Bachelor of Science degree from Radford University and is a licensed Life & Health Agent.

Steve Sines

Steve Sines joined PSA in August 2004. Steve specializes in employer sponsored health plans, life, disability and long term care. He also works with individuals and companies regarding their property & casualty insurance needs. Prior to PSA, Steve operated his own agency and merged his practice with PSA in 2004. Education Steve graduated from University of Maryland University College in 1990 with a B.S. in Business and Management. He is licensed in both life and health, & property and casualty insurance. Steve is a Nationally Certified Emergency Medical Technician and actively serves in his community as a volunteer firefighter/EMT. He serves on the board of directors of Bel Air Recreational Lacrosse and on the non-profit Board of Directors as Treasurer for the 755 Alliance. He is an active volunteer with Habitat for Humanity and a proud veteran of the United States Air Force.

Steven Pomponi

Job Titles:
  • Vice President, Risk and Safety Management
As Vice President, Risk and Safety Management, Pomponi performs baseline assessments to determine clients' operational risk exposures; collaborates with clients to improve existing safety management systems; assists in the implementation of new safety practices and processes through hands-on training; and monitors progress to provide results-based services.

Steven Sherman

Steven Sherman J.D. has over 15 years of experience in the insurance industry. Steven provides a variety of risk management solutions for physicians, lawyers, and other professionals. He is also the area's leading cannabis insurance expert, securing specialty coverages for medical and recreational marijuana growers, processors, dispensaries, security firms, lawyers and consultants serving the cannabis industry. His legal background and insurance expertise allows him to use his wide network of resources to offer creative solutions for his clients. In his former role, Steven oversaw the development of a captive insurance company as Executive Director of LifeSpan Products & Services, where he evaluated different insurance programs for the organization. Steven's experience both as a buyer and a seller of insurance, represents an advantage to his clients as he is better able to understand needs and exceed expectations. Education Steven earned his BA from Emory University in Atlanta and earned his J.D. from the University of Baltimore School of Law. He is also a member and PAC Director of the Maryland Medical Dispensary Association.

Sue Rey

Sue joined PSA as part of the H.U. Dove acquisition in April 2020. She has over 35 years of experience working with in the insurance industry. She was with H.U. Dove & Company, Inc. of Baltimore as a Customer Service Representative for over 27 years. At PSA, Sue continues to leverage her experience and help clients as a Personal Lines Account Manager. With engaging communication skills and an impactful work ethic, Sue uses her vast knowledge and years of expertise to specialize in personal insurance. She is adept in constructing unique insurance plans for her clients addressing areas such homeowners, renters, umbrella, life, disability, and long-term care insurance. Prior to her role at H.U. Dove & Company, Sue work ed for Hammer Insurance Agency Inc. & Ford Insurance. Sue started her insurance career at E.L. Brady & Company in Baltimore in 1983. Education Sue is a graduate from The Catholic High School of Baltimore. She also received her Insurance Agent license in 1991.

Sun Life

Job Titles:
  • Group Manager