TIPA is an internationally-recognized framework for IT process assessment. The TIPA framework offers a turnkey solution to determine the maturity levels for IT processes aligned with IT best practices. TIPA also enables process improvements. TIPA for ITIL® successfully combines the well-known process-assessment standard, ISO/IEC 15504-33000, with IT Service Management best practices described in ITIL... ITIL is a de facto standard for IT Service Management and is adopted by organizations worldwide. TIPA for ITIL is the product of more that ten years' extensive research by a team of international researchers by a team of international researchers at the Luxembourg Institute of Science and Technology (LIST), who also worked on the ISO/IEC 15504 process assessment standard and the ISO/IEC 20000 (ITSM Quality Standard). TIPA for ITIL successfully combines the process assessment standard with the ITSM best practices described in ITIL... Assess and Improve Your IT Processes with the buy..