The Global Service Quality Institute (GSQI) is the youngest member of the CredForce worldwide network, which is emerging as the world's largest credentialing conglomerate with four independent certification bodies. We have accomplished some of the most powerful innovations in recent times on integrating disparate culture-dependent paradigms of service excellence and quality practiced across countries, and redefining the principles of evaluating and certifying skills, competence, employability and deployability of workforce and professionals working across a spectrum of service functions and roles... Our programs and standards draw significantly from the Service Delivery Quality standards - SDMS Release 1.6 - of the BPO Certification Institute (BCI) - the member of the CredForce worldwide network. However, we have re-engineered many components of these standards after factoring-in critical aspects of other leading international standards in service quality - a feature that has made..
Also known as: Global Service Quality Institute, Global Service Quality Institute, Inc.