EUROPEAN CONSUMER CENTRE FINLAND

The European Consumer Centre Finland provides information on consumer issues in cross-border trade when you make purchases or order services outside Finland, from other EU Member States, Norway or Iceland. We can advise you on your rights as a consumer and help if there are problems connected, for example, with online shopping or travel... Our services are free of charge to consumers. We mediate in cases in cooperation with the European Consumer Centres Network (ECC Net)... In Finland, the European Consumer Centre is part of the Competition and Consumer Authority (FCCA). Within the FCCA, we belong to the Consumer Advisory Services unit and we work closely with the Consumer Ombudsman and the national consumer advisory services.

Primary location: Helsinki Finland