DON MILLER & ASSOCIATES

DM&A is home to the nationally acclaimed Destination 10® Performance Improvement Process and the leading authority in hospital room service implementation. DM&A also provides national support for interim leadership and helps clients transition back to self-op from a contracted environment... DM&A offers the industry a full-service consulting firm across all of North America. The DM&A team consists of highly experienced, internationally recognized coaches, bringing unparalleled knowledge, experience, and training to each client location. DM&A's Suite of Services supports our clients' organizational goals in becoming the "Best of the Best" in the areas of culinary prowess, food presentation, creating a culture of customer service, and high patient satisfaction measurement outcomes. The same is true in the environmental services discipline.

Also known as: DM&A

Primary location: Chula Vista United States