CUSTOMERSUCCESSMANIFESTO

The days of customer lock-in are gone forever... Cloud has changed the speed at which the world operates..... Customer Success Manifesto documents the six principles that are behind customer success. Value over Account Management, Action over Words, Realtime Sensors over Historical Snapshots, Contextual Engagements over Periodic Checkins, All Customers over High Value Customers, All Users over Buyers and Decision Makers I've just joined the CustomerSuccessManifesto as I believe in Customer Value first! Read the manifesto here: http://www.customersuccessmanifesto.com #CSsummit #CustomerSuccess @totango.com

Also known as: Customer Success