MONTANO DAHL

As a design consultant at IS IT A BIRD I work with human-centered services and experiences and how they are structured among people - across digital interfaces, new technology, physical environment and visual communication. How to transfer value from supplier to user - from hospital to patient, from social worker to citizen, from mobile operator to customer - in an efficient, holistic and attractive way. Anchored in design thinking, I work systematically and methodically to understand the context and the needs of the user, as well as to generate transformative and innovative ideas. I discover, define, develop and deliver.