DEC METRICS

• 62090 - Other information technology service activities

The Openmetrics site remains offline following the attack on 18 March. However, we have successfully recovered the primary database with minimal data loss, thanks to a recent backup taken moments before deletion. Unfortunately, the Openmetrics application itself is unlikely to be recovered, though we are actively exploring redeployment options... We are actively collaborating with our hosting provider, Heroku, to restore services. Unfortunately, the database backups maintained by Heroku were also impacted. However, Heroku is assisting us in recovering the most recent possible data. Given the extent of the damage, the restoration process could take weeks, if at all... In the meantime, customers with WiFi-connected meters will continue to see errors in the app, as the backend services they depend on are still unavailable. We're aiming to have functionality restored by the end of the month and sincerely appreciate your continued patience.

Also known as: DEC METRICS LIMITED, DEC Metrics Ltd

Registration numbers: 07865630 (CH)

Primary location: REDHILL ENGLAND