RAMSAC - Key Persons
Job Titles:
- Head of Technical Development & Cybersecurity
Charlie is Head of Technical Development & Cybersecurity, with a dual focus of running key totalIT & secure+ services for our clients, as well as delivering new products and services that add real customer value. Charlie is passionate about continuous service improvement and is always looking to create efficiencies and add value for clients. Outside of work, Charlie is a keen runner and loves spending time with his partner and cat.
Job Titles:
- People Manager
- People Manager - Peopl
- People Manager / Technical
Meet Chris Bett, our People Manager at ramsac. With 6 years of technology recruitment experience, including 3 years in-house at ramsac, Chris is responsible for managing the recruitment and our HR/People function. He is passionate about maintaining an excellent candidate experience throughout the recruitment journey and establishing ramsac as a destination employer that is recognised as a great place to work. Chris is also responsible for our "life at ramsac" Instagram account giving insights into day to day at ramsac.
"Life at ramsac is special, I've always enjoyed my job, but at ramsac I feel I have found my passion for my job. The people that make up the business from the top to the bottom are diverse and consistent to the core values, everybody is friendly, approachable, and always happy to help, nothing is too big, too small, or someone else's job. We take action, I feel empowered to make decisions and get things done, while always knowing I can ask for help if I need it. ramsac also look at the big picture, I feel that they take all of me into account not just what happens during business hours."
Job Titles:
- Solutions Architect
- Solutions Architect / Christine
Job Titles:
- Support Team Manager
- Support Team Manager ( Maple )
- Support Team Manager / David
Dan May - Managing Director
Job Titles:
- Director
- Managing Director
- Managing Director - Directors
As Managing Director, Dan leads the ramsac Leadership Team as we deliver an exciting growth programme and develop new services to support the ever-changing needs of our diverse client base.
Dan's primary role is to lead the development and delivery of our annual business plan, our sales and marketing strategy and our people strategy.
Outside of ramsac, Dan is the Chairman of St John Ambulance Sussex and a member of the charity's national steering body, appointments committee and honours & awards committee. He leads the Brighton & Hove Community First Responder network on behalf of the Ambulance Service, Chairs the Challengers Business Network and the Brighton District Nursing Association Trust. He's married and has two children and a Labrador and lives in Hove.
"Lots of organisations talk about culture as a tick box exercise. But it's impossible to be a culturally led business simply because you decide it's a good idea, spend money on bean bags and pool tables and then think you've created a great culture! Culture goes far deeper than that, it's about the people that you gather around you, and the way you all then treat each other. Culture is about have an environment where people feel safe to share, where people feel respected and valued, where people can do the right thing instinctively, and where managers treat their colleagues like humans not resources. That's what it's like here - it's not about gimmicks, its about caring and being cared about. It's about trust and honesty, friendliness and flexibility. It's recognising that family comes before work and that people will do the right thing without being micro managed. It's what makes this such a great place to be - and it's the reason people stay for so long!"
Job Titles:
- Technical Delivery Manager
Ed joined ramsac in 2015 as a Support Apprentice after leaving college. Progressing through the Support Team and later moving over to the Technical Department, he currently oversees the Technical Delivery Team. In this role, he leads both the Technical Consultants and Field Support Consultants who deliver the network development and onsite support elements of client's contracts. Ed has a passion for developing innovative processes and products to benefit his team and ramsac's clients, from implementing solutions to optimising procedures.
Job Titles:
- Relationship Team Leader
- Relationship Team Manager
Frank is our Relationship Team Manager. He has been working at ramsac for over 6 years, progressing from being a Relationship Manager a couple of years ago. Previously from an events/video background, Frank has immersed himself in the world of IT and even though it can be a technical and complicated place, he ensures our clients understand IT on a simple level so that they can make the most informed decisions resulting in the best outcomes for their organisations.
Job Titles:
- Head of Supply Chain & Compliance
- James
- Solutions Architect
James heads up our operations team and is responsible for client contracts, purchasing and project delivery, He has been part of the ramsac team for 13 years. Outside of ramsac, James continues to pursue his main passions, Golf & Opera.
Job Titles:
- Head of Technical Support
- Head of Technical Support - Technical Support
Jonathan Dobson leads our support team with responsibility for customer service, technical expertise and ongoing development of our support function. Jonathan has over 20 years' experience working in IT Support, he is really passionate about developing and nurturing our own home grown talent and seeing them blossom and become talented IT Professionals. He lives with his wife and dog in West Sussex, where he enjoys eating out and cycling.
"Working at ramsac means everything to me, doing what we do with integrity and a strong moral compass perfectly aligns with my own personal values which is key for me. Over and above that, are the people I work with, we are very picky about who joins the team but it pays dividends and I love working with a diverse group that inspire, challenge, support, nurture and love what they do, which always makes me feel valued and part of something truly special."
Job Titles:
- Technical Development Manager
- Technical Development Manager / Louis
Josh runs one half of our support team, Team Maple. He has been with the support team for 13 years, joining ramsac in 2011 as an IT apprentice, moving into his management position 7 years ago. Leading a team of enthusiastic and driven IT professionals to deliver top quality service is a real passion of his, and enjoys getting stuck into complex scenarios to help bring clarity.
Job Titles:
- Marketing and Communications Manager
Louise is the Marketing and Communications Manager at ramsac. With over 20 years of experience in technology marketing, she is passionate about delivering IT content that is easy to understand. Lou oversees the business' communications, marketing content, events, and digital marketing strategies, and she has been with ramsac for 9 years. Lou lives in Surrey with her husband and two sons and enjoys cooking and walking in her spare time.
Job Titles:
- Support Team Manager ( Cedar )
- Support Team Manager / Callan
- Support Team Manager / Mark
Luca joined ramsac in 2016 as a Support Apprentice and progressed through the Support Team, taking on his role as a manager in 2021. He leads a team of driven IT professionals and has a passion for delivering outstanding service to our clients. Luca will often be involved in the development of both the support team as a whole, as well as it's individual members, and loves to see his team learn and grow, furthering their careers within IT.
Magda Middleton is our head of finance and is responsible for all aspects of running the internal Accounts and Finance department, including reporting, budgeting, payroll and credit control. Magda is a qualified accountant with 15 years' experience in managing SMEs finance, though numbers are not her only interest: she's also a passionate cellist, an avid bookworm and a cat lover.
Matt Longman - Chief Commercial Officer
Matt Longman heads up our Commercial Team, which includes our team of Relationship Managers, Solutions Architects and Business Development. Matt has been with ramsac since 2015, having many years' experience in tech roles across a range of industries prior to this. Matt's mission is to help our clients put the right solutions in place to help their business thrive and to ensure every ramsac client is well looked after.
Job Titles:
- Director
- Director of Technical Services
- Director of Technical Services - Directors
- Technical Delivery Director
Peter Tooke looks after the Technical Delivery arm of our business, which includes our Projects Team, Technical Team and Technical Development team. He is passionate about having processes in place that allow the team to deliver consistently outstanding service, as well as getting stuck into "unsolvable" problems! Peter has been at ramsac for 16 years in different roles and lives in West Sussex with his wife and 2 cats. Outside of work, he loves running and seeing live music.
"Working at ramsac is about collaborating with like minded people who are all striving to find innovative ways to work with and look after our clients. We challenge each other if something isn't right, we find new ways of doing things when they go wrong and we come together and support each other when it matters the most - all whilst enjoying what we're doing and trying to have a little bit of fun while we're doing it!"
Job Titles:
- Director
- Executive Chairman
- Member of the Leadership Team
- Executive Chairman - Directors
Rob is our Executive Chairman and one of the co-founders of the business, he oversees our strategy and culture. He is a well-known author and speaker in the fields of AI and Information Security, his books ‘Harnessing AI' and ‘The Human Firewall' are available in 7 countries and he travels the world giving talks and provoking thought. He sits on several industry advisory boards. He is the UK Ambassador for Cybersecurity with the IoD and Rob is also a Leadership Fellow at Windsor Castle, a Fellow of The IoD, and a Fellow at BSDC where he also serves as the Patron for Employability.
Job Titles:
- Director
- Finance
- Operations Director
- Operations Director - Directors
Sally is one of the founders of the business and oversees the Finance, Operations and Technical team. Responsible for financial management, procurement, project management, and resourcing, she has a career that spans over 30 years in the IT sector. Working with a number of local charities over the years, Sally is a keen traveller and has recently been set the challenge to take up mountain biking!
"To me the ramsac culture has really shone through over the last couple of years. Being part of a team of people who genuinely care and support each other, embracing the challenges, listening to our clients' needs and striving to deliver an exceptional service throughout, whilst continuing to improve not only themselves, but the way we work as a company. I'm very proud of the team of people that have chosen to work for us."