THE OLD SCHOOL SURGERY - Key Persons
I qualified from medical school in 2002 and have been working as a GP since 2008. I joined this practice in May 2017. I work at UWE Health Centre two days each week and I have an interest in all aspects of general practice.
I qualified as a mental health nurse in 2013 and worked in acute mental health in Plymouth for a year and a half before moving to Australia in 2015. I worked in A&E, with the psychiatry liaison team and spent some time working in community mental health in Sydney before moving back to the UK in 2020 to take up my current role at The Old School Surgery.
Job Titles:
- Member of the Managerial and Administrative Staff
- Operations Manager
James is responsible for the operational day-to-day running of the surgery. He oversees the management of estate maintenance, health and safety, IT and patient experience including handling any complaints or compliments we may receive.
Job Titles:
- Member of the Managerial and Administrative Staff
- Practice Manager
Julie has had a long career in the NHS and is responsible for the smooth running of the practice. She is responsible for the business and strategic direction of the Practice.
Lucy is responsible for running the Health Centre at the University of West England, if you have any queries regarding UWE Health Centre please contact Lucy.
Mo Brown is one of the practice health care assistants who offer daily sessions to take blood tests, urine tests and check blood pressure. We do have a few more clinicians who come to Health Centre on a rota basis.
Hello, I'm Rhianne, qualified as a Mental Health Nurse in 2019. I have worked as a Community Nurse with people with a range of mental health needs in Bristol and North Somerset and joined The Surgery in my current role in August 2021.
Job Titles:
- Deputy Reception Manager at the Surgery
Sandra is responsible for the front of house service, everything related to appointments and reception, also she's Susan's deputy.
Hello, I'm Shelley and I have been a mental health nurse for over 10 years. I have worked in a wide range of settings from assessment to inpatient psychiatric intensive care to community nursing including time as an Outreach nurse with homeless people and in hostels. I joined the surgery in August 2021 where we offer appointments to discuss mental health-related concerns and provide support, advice and referrals where appropriate.
Sue is responsible for the front-of-house service. If you have any problems with appointments or reception please contact Sue.
Job Titles:
- Practice Experience Manager
Tim spent 20 years working at sea on cruise ships as a Hotel General Manager before joining us in 2021. He uses his own customer service knowledge, patient and staff feedback and ideas to continuously improve the practice experience for patients and staff. He is also responsible for planning and delivering our large-scale vaccination clinics, such as Covid-19 and Flu.