IDEAL WINDOW SOLUTIONS - Key Persons


Brooke Emerson

Job Titles:
  • Customer Services Supervisor
Brooke started her career at Ideal Window Solutions wet behind the ears at the age of 17. With the mentorship of Thom & Chris, 10 years on she's now our Customer Service Supervisor with a wealth of product knowledge and Sales Experience. Brooke has a passion for digital marketing and runs a successful fashion blog, she enjoys negotiating collaboration deals with well known brands and filling up her wardrobe with too many clothes - she definitely is Thom's daughter!

Chris Palmer - Managing Director

Job Titles:
  • Managing Director
Chris formed the business in 1996 after working in the window and door industry since leaving school in 1985. Chris is a passionate Portsmouth FC supporter and loves spending time hill walking and cycling.

Dave Haste

Job Titles:
  • Contracts Manager
Dave joined the business in 2005, previously working for Anglian and Everest as a window and conservatory installer. Following a motorbike accident in 2006, he was given the opportunity to move into the office and oversee window installations. In his spare time, Dave enjoys walking, cycling and getting out on his motorcycle.

David Slaymaker

Job Titles:
  • Contracts Director
Beginning his career as a yacht and boat builder, Dave went straight into the glazing industry in the 80's, working for the well regarded Wardendale Windowcraft. Finding his niche at Ideal Window Solutions, Dave is also the companies nominated ‘on-site' health and safety lead.

Emily Curnow

Job Titles:
  • Customer Service
I previously worked in the appliance industry for 6 years straight from leaving college. I enjoy spending time with family & friends, walking my dog Rolo and an evening in the pub.

Heath Phillips

Job Titles:
  • Warehouse Manager
Heath joined the IWS team in early 2018, taking charge of the warehouse. Heath loves collecting anything retro, building bikes, custom motorcycles and scooters.

Holly Austin

Job Titles:
  • Customer Services Administrator
I Joined the team in 2021 after a successful career in the beauty industry. In my spare time I enjoy spending time with family, hiking and camping trips in Cornwall.

Holly Palmer

Job Titles:
  • Customer Service Administrator
I have recently left college, but have featured as the face of IWS on the vans since I was 4! I have recently passed my driving test and love the independence as well as fashion and socialising with my friends.

Jayde Allen

Job Titles:
  • Customer Service
Jayde joined the IWS team in 2014, starting in installation administration, moving on to retail guarantees/repairs and finally on to newbuild aftersales. Jayde enjoys soaking up the sunshine (when she can!) and spending time with family and friends.

Jayne Parlett

Job Titles:
  • Purchase Ledger

Jim Brookes

Job Titles:
  • Financial Controller
Jim joined the business in 2011, having previously worked for a number of construction companies in the London and Hampshire areas. Responsible for the financial aspects of the company, in his spare time Jim enjoys most forms of motorsport and has a keen interest in clay pigeon shooting.

Laura Moseley

Job Titles:
  • Contracts Adminstrator
Laura joined IWS in 2007 and has carried out a number of roles within the company. Starting as an administrator, working in repairs and then progressing to the Accounts department. Laura has recently returned from maternity leave and joined the New Build department as Contracts Administrator. She enjoys spending time with friends and family and loves to get her hands dirty with a spot of DIY and gardening.

Mike Gilroy

Job Titles:
  • Senior Commercial and New - Build Estimator

Natasha Gillingham

Job Titles:
  • Installation Manager
Natasha started as an administrator in 2008, working her way into customer services and repairs management and then in 2014 becoming Installation Manager. In her spare time Tash enjoys fitness, listening to music and socialising.

Paul Spaven

Job Titles:
  • Sales Manager ( Fareham )
With the company for over 6 years, Paul began his career in the home improvement industry over 30 years ago. Very much a family man, he has 3 children and 8 wonderful grandchildren.

Thom Emerson

Job Titles:
  • Sales & Marketing Director
Thom joined the business as co-owner in 2012, previously working as Group Marketing Director at MASCO UK Window Group; The UK's largest manufacturer of uPVC windows and doors. Managing the sales and marketing on a daily basis, in his spare time Thom enjoys skiing, golf and getting out on his motorbikes and scooter.

Tracey Hill

Job Titles:
  • Sales Manager ( Chichester )
Joining the company back in 2010, Tracey has been in the world of windows since the age of 26. Working in most sectors of the window industry, Tracey thoroughly enjoys retail sales at our Chichester showroom and her hobbies include cycling, horse riding and socialising.