SWIFT OFFICE CLEANING - Key Persons
Job Titles:
- Brilliant Quality
- Operation Director
As Operations Director I spend my time ensuring that Swift provides a very high quality service to our clients. I ensure we have teams of dedicated, fully trained and happy cleaning staff to deliver our service to our clients.
My journey at Swift began in 2005 when I joined the team as a Cleaner and after seven years of hard work and dedication, I was delighted to be promoted to the Area Manager for West London. My experience within the industry has enabled me to understand best cleaning practices, health and safety but most importantly how to meet client expectations.
I joined Swift in 2016 as their Cleaning Manager. I am responsible for ensuring that my team are working effectively and efficiently in order to deliver a high- quality service to our clients. The nature of my work requires me to be adaptable and able to handlechallenging situations whilst still remaining professional at all the times.
I love my job and enjoy the variety the role has to offer me.
When I'm not at work, I enjoy gardening, cooking, watching movies, and spend time with my family & friends.
When Swift started in 1966 companies didn't really appreciate the importance of cleaning nor the health and wellbeing of its staff and customers. A quick whisk around with a duster, a mop in a galvanised bucket and a Hoover was all that most companies required. I am pleased to say that today most companies are much more enlightened.
The cleaning regime carried out by Swift today on behalf of its clients is of a completely different magnitude and scope. From colour coded equipment and sanitising health centres to rigorous health and safety analysis and reach and wash window cleaning. Being a key member of the leadership team I am proud of the work we do and the service we provide. I constantly look at ways to enable Swift to improve and innovate.
The importance of a comprehensive and rigorously executed cleaning regime is perhaps more important now than ever and I will ensure that we remain at the forefront of the industry.
When I am not thinking about Swift I enjoy relaxing and being with the family.
I have been working at Swift since 2004 and find each day brings new and unique situations, conversing with a variety of people ranging from cleaners, caretakers and clients.
During my 7 years working for Swift I feel like I've seen it all, my family however assures me that I haven't. No two days are the same here, which makes things interesting. Reacting to situations and ensuring customers are happy is just part of the job, however my main role is business development.
I have worked for Swift Office Cleaning since 2008 as an Area Manager.
My previous experience from Power Road Studios, as a Receptionist and Caretaker, enabled me to earn some extra money whilst studying and during this role, I gained the skills and knowledge to be able to undertake a full-time general administration position at Swift in 2008 and am now part of the leadership team.
After cutting my teeth in general administration, I quickly moved on to managing payroll, accounts and credit control. We are a tight unit here and I know that I have the support of my colleagues at all times especially, when the pressure is on.
I enjoy working for the Company and within this industry. When I'm not in the office you'll find me training in the gym or practicing yoga however, some days it can be a bit of a stretch.