Our company policy is that "We never make a cold call". The majority of our business comes through referrals from our clients or people we have a relationship with. We look after our clients and that way they tell their business contacts about us...
Often companies will offer a better tariff to attract new customers and we help our clients capitalise on this...
Service is a key factor, a major frustration for many businesses is sitting on hold for hours to call centres. Our clients come straight through to us and we take up their issue for them.