ETC EXECUTIVE TRAINING & CONSULTANCY - Key Persons
Job Titles:
- Consultant
- Specialist Consultant / Edinburgh
Alice is a naturally curious consultant with a real passion for learning and helping her clients thrive. She is an experienced and adept problem solver, helping her clients to find straight forward and deliverable solutions for their most complex and frustrating challenges.
Alice has 19 years of corporate experience in the financial services industry where she specialised initially in private equity and then broader regulatory compliance. Alice built new teams, designed and embedded new processes and policies and oversaw monitoring and assurance across multiple business lines. In her senior roles she worked with teams in banking, insurance and investments, and provided technical advice to change projects from small process updates to large strategic restructures and acquisitions.
Alongside her corporate role Alice also offered career coaching, with clients achieving promotions, new roles and expanded responsibilities. She also worked in her own time as a business mentor to small businesses and charities across Scotland.
Alice has her Exec Diploma in Strategy and Innovation from Oxford and is a qualified business and executive coach. She holds memberships with the International Coaching Federation and the Association of Business Mentors.
With over 30 years' experience in teaching, training, coaching and mentoring, Beth is able to help people make positive change to achieve what they want in life.
Working in organisations as diverse and renowned as Enron, Oxford University, and The Labour Party, Beth has brought her HR and training expertise to create process efficiencies, develop and motivate teams, and nurture successful business change.
In 2020, Beth was invited to work with company directors in the US, who were aiming for VP positions in the big 4 accounting firms and similar. Having attended her specially-designed mindset clinics, 100% of the clients were able to overcome key mindset blocks and obtain their next career position.
A firm believer that what you believe is what you achieve, Beth has been able to enable change in a wide range of contexts, including a current posting with a military charity, helping serving personnel to overcome trauma, and build resilience.
As well as working with businesses, since 2018, Beth has run a private practise from Manchester and Oxford. She runs groups and works one to one, using her NLP Master Practitioner toolkit to help individuals make profound change in areas such as anxiety, phobia, relationships, health, and addiction.
Every business is led by an individual. Whatever business solutions may exist, the success of the venture often depends on the individual's own mindset and beliefs. Working with Beth will help you not only find business solutions to take you forward but will identify and neutralise any mental blocks that stop you from making progress - so that not only will you know what to do and how to do it, you'll have the confidence and self-belief to actually get it done.
Chris has been instrumental in the launch of many new companies and services as well as in the negotiation and implementation of several successful acquisitions.
He went on to work in consultancy and entered into a two-year contract with the Boston Consulting Group in Germany.
He then purchased a print franchise and has over 20 years' experience of running his own business both as a franchisee and as an independent business.
His principal achievement during this time was to create the UK's first online document printing business.
He has experience as a marketing adviser and mentor for many start-up businesses on behalf of the Prince's Trust and Business Link.
His print business was sold in June 2018 and Chris now offers his services as a Specialist Consultant with the intention to help small businesses grow and prosper.
He is also a Higher Education tutor and lecturer for the Business & Entrepreneurship degree courses at King Edward V1 College in Stourbridge.
Claire has run her own training business for 20 years and during this time she has grown this business, run a training centre and worked with some big names and delivered some great projects for clients.
Her expertise is on the ground, so to speak. Getting her hands dirty and getting things done. The old phrase - "been there, got the t-shirt".
Claire has a huge network, built up over the years, of people who she knows, likes and trusts and will help her clients to tap into this network as needed.
Claire did a life coaching course a while back and has been advising and working with clients for many years, without the title of business coach. Claire decided to join us to give her a title of Specialist Consultant and to have an opportunity to support clients with our great packages and plans.
Claire is also a qualified hypnotherapist and an all-round specialist in helping people to change. She is excited to support her clients to make the changes they need to achieve massive growth and looks forward to finding out more about you.
I spent my younger years moving from country to country, experiencing living in different cultures around the world. I like to believe that this has given me a strong global outlook on life and a very accepting appetite for change. It was in Holland where I started my career with DHL in 2002 and had 19 years in various positions running programs for some of the largest multinationals such as Microsoft, Ford, VW, Robert Bosch, Goodyear, among others. I was responsible for supporting the global operations setup and running a variety of projects from continuous improvement, Recovery to Change & Transformation projects. I held a pivoting role influencing internal & external stakeholders from shop floor to leadership level, Project Governance and the facilitation of workshops. I am qualified in Prince II, Lean Six Sigma, Agile, scrum and am an accomplished facilitator, all of which allow me to call on a vast range of tools and methods to help me adapt different approaches to solving problems. In 2019 I made the step to support Micro Businesses and SME's focus on the basics of their business using the tools and methods I have learnt over the last 20 years. There are two key areas of a business that I believe are overlooked. One is the clear understanding and constant review of processes which are the foundation of a business and the other being the employees who are vital for completing the necessary tasks for that business. If these are looked after it allows a business to thrive and the owner has all the time needed to work on their business and not in it.
Job Titles:
- Founder
- Founder and Managing Director of Executive Training
Doug started in management consulting after many years in senior management with international companies.
Doug is the founder and Managing Director of Executive Training and Consultancy Limited (ETC). Since starting ETC, Doug has helped a variety of companies from various sectors in the UK and throughout Europe. His tailored consultancy packages range from short-term project work to full 3-year company growth programmes, depending on the needs of each client.
Prior to setting up ETC, Doug worked with Burns International Security Services, a multi-billion dollar global security company formerly part of the Borg Warner Group which included companies such as Wells Fargo Armoured, Wells Fargo Guarding and Pony Express to name a few. In the mid 90s, operating as Borg Warner Protective Services PLC, their annual turnover was in excess of $8 billion.
One of the key factors to Doug's success in consultancy, alongside his vast working knowledge of business operations, is his ability to talk openly and honestly with business owners, senior managers and directors to establish what help is required to improve their business. As an independent observer, he can identify ways of developing their management skills, and improving the operational delivery of their product or service, to achieve tangible results.
Earl is a former professional musician, he also has a solid background Human Resource Development, holding membership of the Chartered Institute of Personnel and Development for over 30 years.
Earl has seamlessly transitioned into one of the foremost business coaches in personal and professional development.
Since 1998, Earl has been involved in the design, development and delivery of a wide range of courses and conferences, in Leadership, Personal Development, Team Development and Sales Excellence and Presentation Skills.
Qualifications & Professional Bodies:
George's career started with a distinguished 18-years in the Royal Navy as an engineer. When the time came to leave the navy, the skills he had gained put him in high demand. Over the following 13 years, he was a key engineer and project manager on many defence-related projects centred around aviation systems.
Graham has got a wide experience of manufacturing industries and processes gained over more than 40 years from microchip production to fluid power flexible hose assemblies and everywhere in between, from research scientist to Tier 1 business manager.
For more than 20 years he has been using the LEAN toolkit in a variety of businesses to improve productivity, remove waste and prepare businesses for growth. He has I delivered High Growth programme to several businesses in the Northwest and ensured those businesses had a suitable platform on which to grow.
Now based in North Oxfordshire he is ideally placed to help work with Executive Training and Consultancy clients throughout the Midlands.
James is a business consultant and advisor who having been a Managing Director and Business Owner himself understands what drives them, the pressures they face and the advice and support they require.
James has over 30 years of experience of being a Company Director; Starting, Buying, Growing and selling his own businesses. He has experience of both B2B and B2C with a track record of delivering growth and creating value. He has started a business from scratch and built another to £15 million. He has run a business with 3 employees and one with 250. Additionally, James has first-hand experience of Family Businesses and understands the often unique challenges and benefits that exist.
An experienced Director, James is a creative yet pragmatic problem solver with a proven ability to be an agent of change, skilled in identifying and exposing inefficiencies, producing and delivering solutions, and improving business performance.
James is passionate about Small and medium sized businesses and all aspects of their wealth cycle - Start Up - Growth - Exit. He understands what is required to run a business and what is needed to achieve sustained and profitable growth.
Jenny has a vast experience in financial and administration having worked with small businesses and large corporates in senior positions and brings that wealth of experience to the ETC Team.
Jenny's career spans 25 years of administrative and accounting. Jenny started as a trainee administrator for a marketing company that delivered marketing for House of Fraser, Peacocks etc.
She worked with Staffordshire building society as a customer representative and within 18 months she became the branch manager. The Building Society then had 2 mergers of which Jenny was part of implementing change and making it work well within her team. She was a branch manager for Nationwide Building Society for 15 years. Jenny was also the flagship branch Operations Manager.
Whilst raising a family Jenny got involved with her family business, looking after the daily accounts and administration for over 10 years.
Jenny is highly motivated and has a great energy.
Kerry has over 30 years experience working within Sales, Marketing, Account Management and Event Director roles. She possesses excellent skills in leadership, communication, business management, collaboration, business development and project management. Through a consultative approach she uses her excellent interpersonal & analytical skills to fully understand each business in order to plan and implement the appropriate strategy to achieve profitable results.
Hi, I'm Lesley and I live and breathe all things business.
I started my first business when I was 12. I've always ran a business of some description. Even when employed in companies like Marks & Spencer where I trained as a Finance Manager, I had a side hustle. I've worked in both the public and private sectors. In addition to my Business Consultancy, I specialise in digital marketing education consultancy. I taught business and management in Further Education for 20+ years. I'm one of the foremost business education consultants in the UK and a Subject Matter Expert for OFQAL. I work with awarding bodies like City and Guilds and Pearson Edexcel on developing business qualifications, teaching and learning resources and assessment materials. I write national and international exam papers on business subjects such as Enterprise, Personal and Business Finance, Marketing, Global Business, etc. For those of you that care about this stuff, I have an Honours Degree in Business, a master's in leadership and management and a master's in education. I've always got a personal/ professional CPD project on the go for my own development. I advise everyone to do this because, as my favorite blues musician B.B. King used to say; "Your education is one of the few things no-one can ever take away from you." So, when I tell you that my twin passions are education and enterprise because both have the power to change lives.
Marisa is a serial entrepreneur and has been running businesses for over 25 years. As someone who cares deeply about making the world a better place, Marisa uses her skills and experience to help micro businesses do good and make money, taking them from surviving to thriving. When our businesses are aligned with our personal values and we are clear about our goals, there is no end to what we can achieve, so how we do business matters. Marisa wants to see more successful micro businesses and change the way we do business as a society.
As well as running her own businesses, Marisa has set up several social enterprises, including a cross party think tank of which she was managing director and as CEO of a children's health charity. She also set up a networking organisation for women and has worked alongside policy makers as an advisor on the APPG on micro business.
Phil's extensive background in business development and strategic marketing within the consumer product sector will be an important asset for companies looking to increase profitability.
An in depth knowledge of the sales and product development process will be a valuable resource for businesses looking for a new strategic direction. Phil has worked with leading retailers and online channels to implement sales and category management plans that are competitive and profitable.
Developing marketing plans that identify weaknesses in a business and turning them into strengths has been a big part of Phil's career. More importantly people are at the heart of any business and good plans need passionate teams to develop and grow them. Mentoring key people in an organization will always ensure plans are implemented and personal ambitions are achieved.
As well as knowledge and experience, understanding your customer and their needs will determine the success of any marketing plan. Phil's background in this important part of the business development process will ensure that it is never overlooked by ETC clients.
Job Titles:
- Specialist Consultant / Penkridge
Richard Bisiker has helped over a 100 companies grow their profits and Executive Coaching with over 4,000 hours of recorded coaching and consultancy. He is a Chartered Director (Institute of Directors) with Highly Commended awards. He has held Non-Exec, Director, Board Chair and Trustee roles, delivering business growth strategies. Over the last 25 years he has operated and coached internationally within a wide variety of cultures focussing on holistic development of the person first and the business. He is also a qualified provider of Coaching Qualifications to Level 7(MSc) and Coach Supervisor.
Steve has joined the ETC Team as an Expert in the field of Exporting.
When Steve started his international business career more than 35 years ago, handling 60 consignments per week to markets worldwide, it seemed like an enjoyable, rewarding and slightly' sadistic' challenge. Since then, he has worked in senior positions for companies involved in a diverse range of products and sectors, regularly visiting and establishing significant levels of profitable sales in over 30 countries. It was during a time of ‘recharging his batteries' whilst working as a senior international trade adviser for UKTI, that he realised that with the correct attitudes and support, it should be possible for most companies to take advantage of the enormous levels of opportunities in markets worldwide. He has helped companies involved in everything from engineering, building materials, recycling and waste management, petrochemical, high value design interiors and gift products, magazine and book distribution and even glass eyes, to sell successfully overseas and still does on a daily basis.
Some other specialists areas he has developed over the past few years including….
Sue's career spans 40 years of wide-ranging business and commercial experience gained in numerous organisations from large, £multimillion plcs to SMEs and owner-managed businesses across a wide spectrum of sectors; manufacturing, media, financial services, education, public sector.
She worked her way up the ranks in a leading West Midlands manufacturing company from apprentice to Product Manager for a £20m product range, responsible for driving sales, profit and return on investment. She managed all aspects of the marketing mix, and the full product lifecycle from compiling business cases for new product development through to launch and beyond.
Sue then moved into financial services where she successfully drove the marketing strategy of an owner-managed IFA to grow the business from £1m turnover to over £10m turnover, enabling the owner to sell and exit the business within his target timeframe.
Over the last 10 years, her freelance career has led to her undertaking marketing communications roles in public-sector programmes including the £300m Home Access pilot programme, and then the Machinery of Government (MoG) transition period within the Skills Funding Agency.
She subsequently moved into project management working on two major IT-led business transformation programmes for both a national newspaper group, and a UK top 20 university's £50m three-year programme.
Sue is keen to bring the culmination of all this experience to help ETC's clients grow their businesses and their profits.
Susan is an independent facilitator and coach working with businesses of all sizes. She has a wealth of experience working in the UK and Africa in sales and management to a senior level, primarily in chemical manufacturing.
Her experiences in Africa have taught her the value of accountability, responsibility and lateral thinking in challenging economic conditions. These are valuable skills benefitting micro and small businesses today.
No stranger to change, she was educated in four countries on two continents, including six primary schools.
Job Titles:
- Business Consultant
- Coach
- Specialist Consultant
Tony is a business consultant and coach who has gained his experience through being on the front line.
Having actually being in the hot seat and making decisions that mattered, Tony has the knowhow to help guide small businesses and their owners towards reaching their goals.