AER

The AER has a key role in enabling consumers to make informed choices about their energy supplier. This role includes ensuring consumers are empowered to access the best energy offer for their circumstances, as well as helping consumers resolve any problems. We also encourage energy businesses to prioritise consumer welfare... The AER exists to ensure energy consumers are better off, now and in the future. Consumers are at the heart of our work, and we focus on ensuring a secure, reliable and affordable energy future for Australia. We recognise that energy is an essential service for Australian households and businesses and a critical contributor to the long term success of the Australian economy... We are committed to engaging with consumers and their representatives, industry participants and peak bodies, and other stakeholders. We resource several consumer forums to give us advice. These bodies include the Consumer Challenge Panel (CCP), the Consumer Reference Group (CRG) and the..

Primary location: Melbourne