AICR - Key Persons
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- AICRtalent & AICReducation Executive / CEO at Jorizon Education Consulting Co Ltd., Shanghai, China
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- Secretary / Regional Director APAC at Vacaay
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- NSW State Director & Head of Membership
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- Member of Committee
- Vice President AICR Austria / / Naturhotel Chesa Valisa
During my education at the Secondary School, I took my first steps into the tourism sector. Due to my personal interest in this industry, I decided to enroll in a professional degree program at the tourism school MODUL in Vienna. Upon finishing a 2-year program with a Diploma in Hospitality and Tourism, I expanded my skills and experience while working within several areas of the Hotel Industry in Vienna as well as abroad for more than 6 years. I joined the AICR network in 2017 and I am still more than happy to be part of this family which has given me the opportunity to meet people all around the world who have the unconditional passion, patience, ambition and motivation necessary to be successful in this industry. In the beginning of 2020, I embraced the challenge to become an entrepreneur to implement ideas in order to ensure that professionals within the hotel industry can devote their time and passion to hospitality in a meaningful way.
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- Member of the International Committee
- International President / Director of Operations - Les Bains De Lavey SA, Les Bains, Switzerland
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- Member of Committee
- Treasurer AICR Austria / / Hospitality Business Development Officer - Gitone BeteiligungsgmbH
I have been in the hospitality since 1989, with a few breaks in between, thinking that other industries might be "better". With advanced age, I have to admit that I simply love being surrounded by colleagues and guests and having the joyful delight of having a vast variety of tasks on a daily, even hourly basis. I joined AICR Austria in 2004 and took over the treasury from our longest serving AICR member, Andreas Plischke-Delabro in 2009. Hospitality is my world, AICR is much more than a networking platform to me, it is a possibility of being surrounded by professionals who share the same passion - the wellbeing of our guests, regardless of city, country, hotel or brand.
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- Member of the AICR Australia Committee
- Head of AICR Championship & Chief Judge
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- Head of AICRsocial & WBRC Chief Judge
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- Member of the International Committee
- International Vice President
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- VIC State Director / Front Office Manager at Pullman Melbourne on Swanston
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- Head of Marketing & Communications / Front Office Manager at Hyatt Centric Melbourne
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- Member of Committee
- Secretary I / C of Development & Education
At first there was my interest for languages, after investing so many years of studying them at the Tourism School, I also wanted to use them! After various internships throughout different departments in hotels, I knew Reception is the place to be for me! Not only could I use the languages, but more so did I and still do enjoy the interactions with different personalities and cultures on a daily basis. After I won the 2012 "Receptionist of the Year" Austria, I represented AICR Austria during the "David Campbell Trophy" during the International Congress 2013 and was hooked. With the help of this amazing network of like-minded people I went to the UK to work in London and eventually moved on to Scotland where I looked after the Front Office as Assistant Front of House Manager. Now I am back in my beloved Vienna. The daily thrill of providing the best service based of different expectations of our guests makes me enjoy the challenges that come with it. It is also important for me to pass this passion for hospitality onto generations to come. Therefor the AICR is the perfect network for our industry.
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- Head of AICRdevelopment / Senior Lecturer - Hotel & Food Services, School of Hospitality, Singapore Institute of Technical Education, Singapore
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- Member of Committee
- President AICR Austria / / Director of Rooms InterContinental Vienna
Since I left the Kindergarten I was interested in the hospitality industry. My grandparents run a restaurant in Vienna and my mother used to work for them. Serving guests and make them happy was a passion I grew up with. During schooldays I started to work in restaurants and bars already. After my graduation I worked a short period in a travel agency but I realized that a nine-to-five job did not make me happy. 2008 I had the option to start as an Instant Service Center Clerk at the InterContinentalVienna, a few days passed and I knew that I am at the right place. Every day a new experience, new people and great colleagues are just a few of the reasons why a Hotel like the InterContinental Vienna is the best place to work. Climbing up the ladder I finally made it up to Front Office Manager and I have this position since beginning of 2015. In 2013 I joined the AICR Vienna and was a quiet member of this fabulous association. After getting more comfortable with my position at work I started to be a more active part of the AICR Vienna. When Hani El-Sharkawi asked in 2014 who would like to help organising the international Congress 2016 in Vienna I was hooked. Since them I am more than happy to be part of this great association.
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- Member of the AICR Australia Committee
- Head of AICReducation
- President / Head of Melbourne Campus & THS Student Engagement at the Hotel School Australia
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- Member of Committee
- Secretary I / C of Social Media AICR Austria / / Hotelkit
Since I was a child I always enjoyed travelling around during our holidays and discover different countries and cultures. I was the child who was standing behind the bar helping the staff by polishing the glasses or preparing my own dessert - that's how my journey has begun. I was always getting more and more interested in the tourism industry, so I made the decision to visit a school which is focused on it. I visited the tourism school "Villa Blanka" in Innsbruck and finished my high school diploma in Hotel Management in June 2017. Afterwards I moved to Vienna and started to work as a receptionist at the renowned "Grand Hotel Wien". After one year I had the pleasure to represent the hotel at the "ROTY - Receptionist of the year" and so I became part of AICR - which is not only a networking group, no it is much more - the AICR is a wonderful group of inspiring people, who are sharing their passion for the hotel industry as no other.