AIR-SUR - Key Persons
Aaron Starr is a Senior Consultant with the Physician Compensation and Valuation service line of Gallagher's Human Resources & Compensation Consulting practice. Mr. Starr assists clients to improve the financial performance of their physician practices, and to ensure they meet regulatory compliance.
Mr. Starr's areas of specialization focus on analyzing compensation models against related market compensation data and productivity metrics, and providing a global view of the overall financials for a physician practice. To leverage the data necessary to provide a high-level, accurate analysis, Mr. Starr is closely involved in the compilation and organization of survey data that supports the analysis he conducts.
Mr. Starr graduated from the University of Wisconsin-Madison, where he earned a Bachelor of Science degree in Statistics and Economics.
Job Titles:
- Senior Consultant
- Senior Consultant With the Executive Compensation Service Line of Gallagher 's Human Resources & Compensation Consulting
Adriana Munoz is a Senior Consultant with the Executive Compensation service line of Gallagher's Human Resources & Compensation Consulting practice. She brings more than fifteen years of professional work experience. In her Consultant role, she has worked on a variety of projects including a Fortune 100 Change-in-Control study, executive and outside director pay analyses, and performance/ payout modeling for incentive plans.
Prior to joining Gallagher, Adriana worked at the Intergovernmental Group of Twenty-Four for International Monetary Affairs and Development (G24) in Washington, DC.
Adriana received an M.B.A. in Finance from St. John's University, New York, and a B.A. in International Relations from Central University, Caracas.
Aidan Rao, HHRIR, serves as a Consultant with the Compensation and Rewards team of Gallagher's Human Resources and Compensation Consulting practice.
Aidan earned a Bachelor of Arts from the University of Minnesota in political science and history, and a Master's Degree in human resources and industrial relations from the Carlson School of Management at the University of Minnesota.
Aidan served several years in health insurance as an analyst. He is located in Minneapolis, Minnesota.
Job Titles:
- Consultant
- Consultant With Gallagher 's Compensation
Alex Birkholz is a consultant with Gallagher's Compensation and Rewards practice. Alex brings experience working with a diverse range of healthcare organizations, including large systems, community hospitals, healthcare associations and specialty organizations. Alex offers additional experience working in the construction and utility industries, conducting leadership interviews, analyzing historical pay data, designing long-term incentive plans and reviewing short-term incentive plans.
Alex has more than five years of consulting experience in multiple industries. Before joining Gallagher, he worked as a consultant for Carlson Wagonlit Travel, managing clients throughout the hotel sourcing, report optimization and final review processes. He has extensive experience analyzing financial data, improving processes and forecasting trends.
Alex received a Bachelor of Arts in Marketing Management from the Opus College of Business at the University of St. Thomas.
Job Titles:
- National Managing Director of Research
- National Managing Director, Research and Insights
Alex Manfrediz serves as National Managing Director of Research and Insights within Gallagher's Human Resources and Compensation Consulting business line. As an outcomes-focused Management Consulting executive with a strong blend of advisory, analytical, and thought leadership skills, he supports C-level executives, client teams, and internal staff/stakeholders.
Alex is an experienced practitioner in human capital strategies (HCS) including culture, engagement and eX consulting. His strong interpersonal, leadership, presentation, and project management skills are complemented by extensive domestic and international business experience.
In his career, Alex has worked with many F500 organizations across industry sectors including Finance, Manufacturing, Energy, Healthcare, and Technology to assess their employee experiences and develop their human capital strategies aligned to business objectives.
Prior to working with Gallagher, Alex served as a Managing Director/Partner at Kincentric (a Spencer Stuart Company), as an Associate Partner at Aon, and as a Program Director at International Data Corp (IDC).
Alex earned a Bachelor of Arts from the University of North Carolina at Chapel Hill. He is a member of the Society for Human Resource Management (SHRM).
Job Titles:
- Associate
- Consultant
- Associate Consultant for the Executive Compensation Consulting Team
Alex Mark serves as an Associate Consultant for the Executive Compensation consulting team, part of Gallagher's Human Resources and Compensation Consulting practice. His projects include executive and outside director pay analyses, and performance/payout modeling for incentive plans.
Alex brings more than six years of industry experience, most recently consulting on health and welfare, and retirement plans in Nashville, Tennessee.
Alex earned a Bachelor of Business Administration in finance from the University of Texas at Austin.
Job Titles:
- Member of the Risk and Compliance Committee
Christopher E. Mead joined Gallagher in 2017. As chief marketing officer, he's responsible for leading the company's global marketing and communication efforts.
Mr. Mead came to Gallagher from CME Group, the world's largest futures exchange. As managing director of Marketing, he helped shape CME's global strategic direction and was responsible for the development of global marketing strategies, planning and implementation activities. In addition, he has held various marketing leadership positions within marketing/advertising agencies serving clients in the sports entertainment, restaurant, retail and healthcare industries.
Mr. Mead holds an undergraduate degree from Keene State College in New Hampshire and a Master of Business Administration from Northwestern University's Kellogg Graduate School of Management.
Job Titles:
- Member of the Risk and Compliance Committee
Job Titles:
- Chief Financial Officer
- in 2003 As Chief Financial Officer
Douglas K. Howell joined Gallagher in 2003 as chief financial officer. He oversees the company's financial, investment, information technology and administrative functions, and represents Gallagher in dealings with global investment analysts, institutional shareholders and prospective investors. He also leads many operational, quality and productivity initiatives.
Mr. Howell came to Gallagher with more than 20 years of experience in the insurance and financial services industry, including serving as chief financial officer of both public and private insurance companies. He began his career with the public accounting and consulting firms now known as PricewaterhouseCoopers (PwC) and KPMG.
In the December 2023/January 2024 issue of Institutional Investor magazine, Mr. Howell was named one of America's best chief financial officers, ranking first place in the Insurance sector by sell-side analysts. He holds a Bachelor of Science in Accounting from Iowa State University and a Master of Business Administration from the University of Chicago. Additionally. he's a certified public accountant.
Job Titles:
- Senior Media Relations Manager
Job Titles:
- Chairman of the Board
- Chief Executive Officer
J. Patrick Gallagher, Jr. began his career with Gallagher as an intern in 1972, started working for the company full time in 1974 as a production account executive and was promoted to vice president of Operations in 1985. He was elected to the board of directors in 1986. In 1990, he was named president and chief operating officer and, in 1995, was appointed chief executive officer. In 2006, he was appointed chairman of the board.
Mr. Gallagher joined the board of trustees of the American Institute for Chartered Property Casualty Underwriters in 2003, and serves on the board of founding directors of the International Insurance Foundation. In addition, he serves on the advisory council of Boys Hope Girls Hope of Illinois and the board of advisors for Catholic Charities of the Archdiocese of Chicago, and is a member of the Economic Club of Chicago, the Executives Club of Chicago and the Commercial Club of Chicago.
In 2007, Mr. Gallagher was granted Freedom of the City of London by the city's lord mayor in recognition of his outstanding contribution to the Lloyd's insurance market and for his support of the Gallagher Lifelong Learning scholarships.
He holds a Bachelor of Arts in Government from Cornell University.
Job Titles:
- Chairman, Americas Specialty
- in 1986 As a Marketing Representative
Joel D. Cavaness joined Gallagher in 1986 as a marketing representative in Gallagher's St. Louis office, after spending several years as a casualty underwriter for standard and excess/surplus lines carriers. He worked his way up to area vice president by 1990, and then relocated to Gallagher's home office outside Chicago in 1996 to lead International Special Risk Services, Inc.
In 1997, he co-founded Risk Placement Services, Inc. (RPS) and led its growth to become one of the largest US wholesale brokers, managing general agents and program managers. In 2000, he was appointed a corporate vice president of Gallagher.
Mr. Cavaness is very active in the Wholesale & Specialty Insurance Association (WSIA), having served on the board of directors since 2010. He holds both Chartered Property Casualty Underwriter (CPCU) and Associate in Risk Management (ARM) designations.
He holds a Bachelor of Science in Business Administration from Southeast Missouri State University.
Job Titles:
- Member of the Risk and Compliance Committee
Job Titles:
- Global Chief Information Officer
Mark H. Bloom joined Gallagher in 2022. As global chief information officer, he's responsible for leading the company's global information technology and security efforts.
Mr. Bloom has more than 30 years of business and technology experience. He currently serves as a non-executive board member of Freddie Mac. Before coming to Gallagher, Mr. Bloom served as the global chief technology officer and a member of the management board of Aegon N.V., a multinational life insurance, pensions and asset management company. Before joining Aegon, Mr. Bloom held various positions at Citigroup, Inc., including managing director, head of Global Consumer Technology Delivery Services, where he was responsible for digital, data and operations technology solutions and innovations. Prior to that, Mr. Bloom held various positions at JPMorgan Chase & Company, including senior vice president, Chase Home Financial Technology. He also was senior vice president, eBusiness Solutions at CACI International.
He holds a Bachelor of Science in Computer Engineering from Bucknell University, a Master of Science in Electrical Engineering from Virginia Tech, and a Master of Business Administration in International Business from the Georgetown University McDonough School of Business.
Job Titles:
- Member of the Risk and Compliance Committee
Job Titles:
- Chief Operating Officer
- in 2000 As a Member
Patrick M. Gallagher joined Gallagher in 2000 as a member of Gallagher's summer internship program. In 2008, after six years of producing and managing a business unit in Chicago, he moved to London to manage Gallagher's Lloyd's of London-related wholesale business. By 2010, Patrick was promoted to run the worldwide Property and Casualty wholesale division. In April 2011, Patrick assumed leadership of the UK retail division of Gallagher International - Gallagher Heath, and helped lead the expansion of Gallagher's global footprint as a member of the international executive committee. He returned to the US in 2013 as an executive vice president to help run the retail brokerage division's Midwest region and was named president of the region in 2016. In 2019, Patrick was appointed chairman, Canada and Caribbean and CEO of Latin America and in 2021, president of Gallagher Brokerage-Americas. In 2024, he assumed the role of chief operating officer of Arthur J. Gallagher & Co.
He holds a Bachelor of Science in Business Administration and General Management from the Boston College Carroll School of Management.
Job Titles:
- Member of the Risk and Compliance Committee
Job Titles:
- Director, Media Relations
Job Titles:
- in 2010 As President
- President and Chief Executive Officer, Risk Management Services
Scott R. Hudson joined Gallagher in 2010 as president of its global risk management services operations.
Mr. Hudson came to Gallagher with more than 25 years of experience as a business consultant specializing in the insurance and financial services industries. He began his consulting career with Andersen Consulting (now Accenture) and later held key leadership positions with Information Consulting Group; McKinsey & Company, Inc.; Renaissance Worldwide, Inc.; and, most recently, as insurance practice director for Bridge Strategies, LLC.
He holds a Bachelor of Science in Finance from Iowa State University and is a certified public accountant.
Job Titles:
- Member of the Risk and Compliance Committee
Job Titles:
- Executive Vice President of Gallagher 's Global Brokerage
- Executive Vice President, Gallagher Global Brokerage
Simon is Executive Vice President of Gallagher's Global Brokerage division with overall responsibility for Gallagher's insurance broking and underwriting operations across Europe, Middle East and India and the company's global reinsurance business, Gallagher Re.
Prior to his current role, Simon was CEO of Gallagher's 7,500-strong broking and underwriting division in Europe, Middle East and Asia, a role he had held since January 2021, having been appointed as CEO of Gallagher's UK broking and underwriting business in 2018.
During his time at Gallagher, Simon has also held the role of CEO of Gallagher's London Specialty broking division, which provides complex, specialist risk management and insurance solutions tailored to the specific needs of industries that include Energy, Construction, Property & Casualty, Aviation, Marine & Cargo, and Financial Services, as well as CEO of the independent wholesale insurance broker, Alesco.
Simon started his insurance career in 1989 within the oil and gas division of a global broker. After many years of co-coordinating and marketing large upstream accounts, he left his role as Head of Upstream Energy broking to set-up Alesco in 2008, which became part of the Gallagher group of businesses in 2014.
Job Titles:
- Chief Human Resources Officer
Susan E. Pietrucha joined Gallagher in 2007. She's responsible for developing a comprehensive human resources and organizational strategy to address key margin improvement initiatives and drive the development of a robust, performance-based culture.
Ms. Pietrucha came to Gallagher with 16 years of human resources experience, most recently as vice president of Human Resources for General Electric's Commercial Distribution Finance business. Prior to that role, she was vice president of Human Resources for Financial Guaranty Insurance Company, vice president of Human Resources for GE Capital Auto Financial Services, and director of Human Resources at Ernst and Young.
She holds a Bachelor of Science in Human Resources from the University of Connecticut and a Master of Business Administration from the Kellogg School of Business at Northwestern University. In addition, she's a graduate of General Electric's Management Development Program.
Job Titles:
- Member of the Risk and Compliance Committee
Job Titles:
- President
- in 1980 As a Producer
Thomas J. Gallagher joined Gallagher in 1980 as a producer after participating in the company's summer internship program for two years. He was promoted to area president of the Milwaukee office in 1987, and in 1996 was named president of the San Francisco construction office. Tom helped establish Gallagher Construction Services, serving as niche managing director from 1997 to 2002. After working in the field for 15 years, Tom returned to Gallagher's home office outside of Chicago in 2002 to lead the retail brokerage division's Midwest region. In 2011, he was appointed to lead Gallagher's international brokerage operations, and in 2016 he was named president of Gallagher's global brokerage services division. In 2024, he assumed the role of president of Arthur J. Gallagher & Co.
He holds a Bachelor of Arts in Political Science and International Relations from the University Southern California.
Job Titles:
- Chief Service Officer
- Global Chief Service Officer
Vishal Jain joined Gallagher in 2005 and has since been instrumental in the establishment, ramp up and ongoing management of the Gallagher Center of Excellence, which provides data management, document processing and quality control support to Gallagher's operating divisions and ultimately its customers.
In July 2014, Mr. Jain was appointed chief service officer. In this role, he helps lead efforts across Gallagher's various divisions to further enhance the level of service provided to customers, while also improving operation efficiency and quality.
Prior to working for Gallagher, Vishal spent more than 15 years as a management consultant, primarily with Bridge Strategy Group LLC and McKinsey & Company, Inc. In this capacity, he worked with a wide range of Fortune 1000 companies, helping them craft high-level strategies and implement significant operational and organization change at the ground level.
He holds a Bachelor's in Electrical Engineering from Birla Institute of Technology & Science (BITS) in India and a Master of Business Administration from Yale University.
Walter D. Bay joined Gallagher in 2007. As general counsel, he manages the global legal team and advises senior management and the company's board of directors on a wide range of issues, including regulatory and legal compliance, securities law, corporate governance, litigation, and mergers and acquisitions.
Mr. Bay has more than 20 years of legal and business experience. He began his career at Chase Manhattan Bank. After attending law school, he joined Harter, Secrest & Emery LLP, where he became a partner in the law firm's corporate department. In 2000, he joined GE Capital Services, first as its mergers and acquisitions counsel and then as general counsel for GE Capital, Commercial Distribution Finance.
He holds a Bachelor of Arts in Economics from the College of Wooster and a Juris Doctorate with honors from the George Washington University National Law Center.
Job Titles:
- Member of the Risk and Compliance Committee
Job Titles:
- Chief Executive Officer, Employee Benefits Consulting and Brokerage
William F. Ziebell joined Gallagher in 2000, working as a producer and manager for the employee benefits consulting and brokerage operation in the Troy, Michigan, office. In 2002, he assumed the role of assistant branch manager for the operation's Chicago branch, where he was named branch manager in 2003. He managed the region from 2004 until 2016. In 2017, he was promoted to chief executive officer for Gallagher Benefit Services.
Mr. Ziebell began his career with Ernst & Young as a certified public accountant and has more than 25 years of sales and leadership experience. Throughout his career, he's led the way in centralizing and enhancing critical client services such as financial reporting and underwriting, wellness and employee communications.
He holds a Bachelor of Science in Accountancy from Northern Illinois University in DeKalb, Illinois, and a Master of Business Administration in Marketing and Business Policy from the University of Chicago Booth School of Business.