AMUSEMENT ADVANTAGE

Mission Statement - Amusement Advantage is committed to providing the amusement industry with a critical look at guest service through cost-effective guest experience solutions including mystery shopping solutions, exit survey programs and other services custom-tailored to meet each facility's specific needs... Summary - Amusement Advantage provides guest experience solutions to the attractions industry. This includes various market research tools such as mystery shopping exit/intercept surveys and phone/online/emails surveys along with various on-site and remote consulting and analysis. Many programs monitor guest satisfaction, cleanliness, safety and loss prevention. When utilizing mystery shopping reports, Amusement Advantage creates a custom-tailored program for each client using industry standard and facility specific criteria. The detailed feedback comes in the form of a comprehensive report (often exceeding 10 pages per visit to the facility) which is provided to the client..

Also known as: Amusement Advantage, Inc.

Primary location: Arvada United States