APPARATUS REPAIR & ENGINEERING - Key Persons
Job Titles:
- Receptionist / Phone Operator
Alexis L. "Allie" Ketterman, Receptionist/Phone Operator: "Allie" is most likely the FIRST pleasant and cheerful voice you'll hear when you call the company. She has been with the company for about a year, first as a "part-timer" and most recently on a full time basis. She comes to us from her most recent position as the hostess at "Buffalo Wild Wings" in Hagerstown. Make sure you welcome her to A.R.&E. the next time you call in.
: Brittany is heavily into the marketing of A.R.&E. to the world. From designing product and service fact sheets, to planning open houses, to overseeing the computer system at the corporation, Brittany is the "Girl Friday" for her father, Kevin. You'll find her dabbling in photography, social media publications and numerous other corporate marketing tools. She earned a degree in Missionary Work from Lancaster Bible College, in Lancaster, PA.
: Carl is our "Rocket Scientist"! He came to us when the Patriot Missile Repair Project at a local military base had some cut-backs, and A.R.&E. is definitely a better place since his move. Carl started as, and still does some, motor mechanic work. But when the main rewind technician left the company, Carl stepped in an taught himself (with a little help) how to rewind electric motors. Now he's the solution to your rewind problem. Mr. Brown can... 'git 'r done!
David A. "Dave" Hose, Shop Superintendent: Dave is our "Old Timer"! He is an employee who started work with M/L Electric directly out of High School. When A.R.&E. purchased the assets of M/L, Dave was one of the "assets"!!! And what an asset he has been. His years of experience has taken him through EVERY department in the business. Mechanic, rewind, generators, hoists, pumps, welders, machine shop machinist, etc. If something needs fixed... Dave can fix it!
: Kevin is the "main man" at A.R.&E. and the "go-to person" when it comes to making real decisions. His experience in the electrical industry goes back to the construction industry when he was a field electrician for an electrical contractor, right out of high school. His specialty and real love is with controls and automation. Mr. Miller is Co-owner of Apparatus Repair & Engineering, Inc.
Job Titles:
- Customer Service Representative
- Employee to a.R. & E
: Pamela is a new employee to A.R.&E. in mid-2019. She comes to us with extensive experience from the office and shop of a competitor's motor shop. Pam fits right into the customer service representative position with her cheery disposition, hands-on skills and knowledge of our industry, and a willingness to get things done. Ms. Himmler tackles the tough jobs of customer service with a smile, and she is loved by all.
Job Titles:
- Inside Sales Representative
Ron Bonsal, Inside Sales Representative: Ron is the "First" smiling face you'll see when you walk through the front door of our office. He is master of the Front Counter and handles the job very contentiously and responsibly. Ron came to us from one of the "Automotive Supply" stores in Hagerstown in 2017 and we're happy to have him aboard. When you stop at our Sales Counter, it's probably going to be Ron that solves your problem.