AUSTRALIA

National Australia Bank is one of the four largest financial institutions in Australia in terms of market capitalisation, earnings and customers... Paring with a Lead UX, workshops were undertaken with SME's over a 6-week engagement. It began with deep diving the current problem statement. Utilising Double Diamond, we worked through a series of workshops to discover, define, develop and deliver a proposal to take to tender. During the 6-week engagement, we worked closely with B2B and B2C customers to test solution proposals and high-fidelity designs... Low fidelity wireframes were created, tested and refined and finalised into high-fidelity solutions. Working with a team of developers, we delivered the defined MVP.