AUSTIN ENERGY

Austin Energy is more than just an electric utility. We are 1,700 of your friends and neighbors with a mission to safely deliver clean, affordable, reliable energy and excellent customer service - 24 hours a day, 365 days a year... As a community-owned utility, we're a not-for-profit enterprise of the City of Austin working to make sure we can meet and exceed the needs of those we serve. This is how Austin Energy strives to be Customer Driven and Community Focused... The average Austin Energy residential customer comes in well below state averages for both energy use and bill amounts. As a not-for-profit electric utility, we strive to keep our electricity affordable and to provide help to customers who face financial difficulty. Each year, our Customer Assistance Programs provides $10 million in discounts and waivers to help customers pay their electric utility bills.

Also known as: Franklin Energy

Primary location: Austin United States