BROOKOVER LEADERSHIP

Never REACT when there is a feeling of attack, distress, anger or demands for compliance. Rather, RESPOND with "I" statements: "I am uncomfortable with what I have just experienced." Or, "I am requesting that we have a 5-10 ‘pause' so that I can get myself calmed down. And I am requesting that you step out of this space; or I will exit for some time for each of us to take a deep breath."