BUDDHA AIR - Key Persons
Effective revenue management makes the organizations acutely aware from the upcoming losses and help to organization for further growth in future. So the Revenue Department plans and coordinates revenue related functions working closely with external agencies and other departments. Revenue department involves for the systematic recording of all revenue transactions and maintenance of the correct and up to date revenue accounting records of the company. Its primary task is to formulate and execute revenue related financial plans and policies, co-ordinate, control and disseminate information to all related departments, agencies and partner organizations, as well as preparing its own plans and programs, supervising, implementation, monitoring progress, motivating the general staff and maintain its database.
The revenue department ensures proper and timely collection of the company's revenue from the agencies as well as own sales outlets within the stipulated time. The department monitors and controls overall Passenger Sales Agents (PSA), General Sales Agents (GSA), online B2B and B2C sales and owns all sales outlets in and outside the country.
In 1997 we started our commercial operation from 18 commercial seats but, now in 2019 600 commercial seats are available for sale and going to add another 72 seats in near future. Likewise Sales revenue also increased from 160 million to 6.08 Billion in our past operations and plans 7.5 Billion revenue for coming year. Initially we started from seven staffs but now Twenty-two staffs in the department, likewise from 40 agencies to now 2500 agencies are directly associated with us. The increasing role of information technology in an enterprise, the whole organization including revenue department is trying to cope the pace of new technologies.
Chief Engineer Buddha Air's engineering department is one of the largest and the strongest in the entire airline industry in Nepal. The department has 30 AME, 100 technicians and 78 corporate staffs who serve as the backbone of the company. These people are entrusted with the responsibility to maintain each aircraft in an airworthy condition as stipulated by the Civil Aviation Authority of Nepal (CAAN) and the aircraft operators manuals provided by the manufacturer. All engineers are provided with periodical refresher training by aircraft manufacturers and type rated there.
For assured rated effectiveness the department is subdivided into Maintenance, Maintenance Planning, Workshop, Quality Assurance, Technical Records, Library, Procurement and Stores. We have sufficient spare inventory worth US$ 3.5 million to run the operation smoothly. This includes no-go items like a spare engine, main landing gear, nose landing gear, propellers, etc along with 100% availability of fast moving items in our stock. A computerized Engineering and Inventory system helps monitor and forecast maintenance an inventory schedules.
All our engineers are trained in the Raytheon Maintenance Training Center, Flight Safety International, Wichita, USA, Pratt and Whitney Canada and the Singapore Training Center. Buddha Air is the only airlines in Nepal qualified to carry out NDT requirements. All maintenance is done in our very own workshop and our state of the art hangar and workshop with an area of more than 37,000 sq ft.
The department's primary responsibility is to plan and manage human resource functions to ensure regular availability, continuous development and full utilization of necessary human resources to get effective results from them while keeping them satisfied.
More specifically the department conducts periodical job analysis, revising job descriptions and specifications, prepares staff recruitment and selection packages for various staff categories and administers them, conduct trainings, organizes and coordinates staff recruitment and selection programs to make available the required staff as per the approved human resource plans and initiate, coordinate and organize employee movements such as placement, transfer, promotion and retirement as per the company's needs and policies as well as staffs' assessment and needs.
HR advocates for employees who have issues or conflict with management and coaches managers and executives who seek a more effective approach to working with particular employees. Not everyone loves each other but they need to develop effective working relationships with contributions and productivity.
Buddha Air's General Service department provides maintenance, procurement, supplies and administrative support for the smooth operation of the administration. It is the department's duty to prepare policies, programs, rules and procedures for providing logistics services such as non-engineering supplies, general maintenance and transportation, coordinate and monitor the implementation of logistics services policies, programs and rules, procure, store and supply non-engineering supplies, arrange for all general repair/maintenance works, and manage transportation and in-flight catering services.
The finance department is responsible for developing and implementing financial policies, strategies, plans and programs, preparing annual revenue and expenditure budgets based on cost analysis, developing financial performance indicators, monitoring, analyzing and reporting financial status and information, handling all payments as per the financial policies and rules, maintaining accounts of expenditures, preparing all required financial statements, including final accounts, assessing and settling tax obligations and assist in conducting internal audit.
The Expense department has ensured that less than one percent bad debt remains outstanding and keeps track of cost of operation. The department plans and coordinates expenses related to financial functions by projecting annual expenses, preparing annual budget and coordinating with external agencies and internal departments. The department explicitly works with other departments in preparing the annual budget and financial statements and makes recommendations on requisite changes in existing expense related policies to Manager, Finance and Managing Director as well as coordinating with internal and external auditor to finalize annual financial statements.
Buddha Air's clean and transparent audit records enabled it to receive a loan of USD 10 million from the International Finance Corporation (IFC) of the World Bank for the purchase of the two new ATR 42-320 on 4 September 2008. Purchasing the first ever ATR 42-320 was a huge step forward towards the expansion of its fleet. A few years later, Buddha Air added an ATR 72-500 aircraft with the help of IFC, World Bank.
As a result of its well managed team and sound financial conditions, Buddha Air was able to prepay the loan on 16 May 2016 - two and a half years in advance.
Job Titles:
- Operation Director and Instructor Pilot
The operations department is responsible for flight safety, accident prevention and training of the crew members. Two specialized divisions have been created for enhancing safety and providing quality training to crew members. The Chief of Flight Safety division is responsible for flight safety and accident prevention programs implementation. The Chief of training division is responsible for training and implementing the timely recommendations of the Civil Aviation Authority of Nepal and in-house flight safety regulations.
The marketing department has played a vital role in generating market confidence backed by service you can trust. Surviving today's cut throat competition would not have been possible without the 400 marketing staffs dedicated for reservation, ground handling, corporate ground operations, airport sales and cargo, front line marketing, attendants or loaders, the sales department, public relations and in corporate marketing. In addition there are a total of 177 employees in the sales offices located in Biratnagar, Dharan, Pokhara, Bhairahawa, Nepalgunj, Bhadrapur, Janakpur, Simara, Bharatpur, and Dhangadhi.
Buddha Air's marketing department has worked hard to ensure that passengers get the best service. We welcome feedbacks which are looked upon very attentively. We also regularly interact with tour and travel operators with the objective of making travel as safe, reliable, and comfortable as possible.