CACTI, INCORPORATED

Cacti is a leading provider of multimedia recording solutions for Contact Centers. Cacti is committed to the development innovative business-driven selective and continuous multimedia recording and analysis reporting software that enables companies to enhance their customer interactions across multiple communications media. Cacti's products are sold through a network of resellers focusing on medium and large businesses as well as government, healthcare, educational, and financial institutions... Cacti was founded in 1996 based on the solid principals of innovation in software development for the Call Center marketplace. Cacti's approach has always been customer driven, creating feature-rich software that meets each customers needs. By using the latest technology, Cacti has developed solutions that allow you to get the most out of your Recording solution. Traditionally, Call Center recording involves integration with expensive CTI platforms. Cacti's solutions are developed in a way..

Also known as: Cacti, Cacti Inc.

Primary location: Raleigh United States