ERWIN'S PIANO RESTORATION - Key Persons

To our great delight eldest son Dennis Erwin, age 36, decided to make pianos a career in 2006. In 2006 he chose to attend piano technology course from the highly regarded North Bennett Street School in Boston. Located next to the Old North Church, this school specializes in old world crafts including violin making, fine wood working, jewelry making, book binding, and piano technology. The staff at NBSS is comprised of excellent teachers who were of enormous value in fine tuning Dennis' piano related skill set. In 2007, he graduated from North Bennett Street School of Boston, MA. He is now a Certified Piano Technician and works both in the shop and in the service field. Dennis was the first intern chosen from N.B.S.S. following his graduation in 2007 to intern at the prestigious Aspen Music Festival in Colorado. Steinway brings in hundreds of pianos to the festival each year which require constant care and tuning. He is proficient in the art of soundboard manufacture and design. From start to finish Dennis is our highly specialized "belly man". Creating beautiful pinblocks, soundboards, and bridges which lay the foundation for what our pianos become. His attention to detail and crafstmanship produces high quality soundboards that meet and exceed our customers musical demands. Dennis rebuilt his first piano at age 15 to earn money to purchase his first car. He too is a musician and has been part of many bands and a solo project over the years. He is a singer/songwriter, utilizing guitar and piano.

Our youngest son Jacob, age 35, graduated from Universal Technical Institute in 2006. He worked for Mercedes-Benz as an automotive technician for 2 1/2 years and decided the automotive business wasn't for him. Trix and I are glad to say he has joined the family business and has been working full time with us as of September 2009! He is our "go to" guy for tuning and service calls. Jacob apprenticed in the shop during his high school years and has built on those foundations to be involved in almost all aspects of restoration in the shop.

"Beatrix (aka Trix) Erwin started in the business in 1985. Her specialties include chief book keeper, action tear down and reassembly, all facets of keyboard restoration, and saleswoman of the year…every year! Her fastidious stringing is well known among colleagues far and wide. Our business success has definitely been a collective effort. She is skilled in human relations as evidenced by her many abilities. She is usually the pleasant voice answering the phone and is keenly adept and patient at helping clients discover what their piano needs are. She worked in billing and purchasing for 15 years for a food company prior to her current occupation. I am glad to say that she is an expert accountant. Trix also loves playing flute & piano, singing and cooking. Her hospitality is famous."