FEINBERG CONSULTING - Key Persons

Job Titles:

• Director of Addiction & Mental Health Services
• Director of Quality & Training Solutions / Case Manager

I graduated with a bachelor's degree in interdisciplinary studies from the University of Texas at Dallas and a master's in religious education from Hebrew Union College-Jewish Institute of Religion. I have spent over 20 years working with youth and families, in the areas of leadership development, spirituality, and mental health. As a parent of a child who has struggled with mental health, anxiety, and school refusal, and seen its impact on my family and marriage I know how hard it can be. We stopped going places or having people over as we didn't know how our child was going to react that day. When other parents would vent about their ‘moody' children, it felt like we couldn't relate as our situation was so different. We struggled to find the right resources that would help our child, went through endless appointments and tests, spent lots of money, and felt like nothing helped. It felt like at every turn we were getting pointed a different direction, and getting conflicting information from providers. I needed someone to trust, who wouldn't only give me a referral but who was committed to joining our family on the journey as we worked to find a path forward. Luckily, we eventually got on the right track and after a significant amount of work, our child is thriving in high school.

Job Titles:

• Director of Compliance & Quality Solutions

In my position as Director of Quality and Compliance Solutions, I focus on the growth and development in the areas of client services, education and training, compliance and administration. I have previously held the positions of Quality and Training Manager, Administrative Assistant, and Caregiver during my time with Feinberg Consulting. I have a multifaceted education as I previously attended Muskegon Community College, Cornerstone University, and am currently attending Western Governors University in pursuit of a Business Administration Degree specializing in Health Care. Prior to joining Feinberg, I worked in the travel industry for 14 years as an Administrative Assistant and Groups Manager facilitating detailed itineraries for biblical and historical tours. My attention to detail and organization was birthed and refined through this unique and international opportunity to both travel with groups, and maintain the daily operational requirements of the organization. I am passionate about relationship development, excellence in quality and compliance, and creating an environment where everyone knows that they matter. Outside of work, I am a single mom and enjoy singing karaoke, organizing any space in my home, camping, worshipping at church, listening to country music, stamp collecting, and antiquing.

Job Titles:

• Client Services Manager

I have a bachelor's degree in psychology from Michigan State University. In addition, I have over 10 years of administrative and customer support experience. I have worked in many different settings including human resources, medical scribe, shipping/handling clerk, and loss drafts associate. I was drawn to Feinberg Consulting because the company's mission of providing innovative solutions to health challenges utilizing compassion, quality, and integrity, directly correlated with my core values. I implement each of these into my everyday life by remaining selfless and transparent when interacting with others. My motto is to treat others the way I would want them to treat me. Keeping this in mind before speaking and acting, provides a satisfying feeling of generosity at the end of each day. While studying psychology at MSU, I learned how beneficial this positive mindset is to the wellness of life.

Job Titles:

• Case Manager

I received my Bachelor of Psychology in 2008 and my Master of Health Administration with a focus on Health Care Leadership in 2021. I began my career in substance abuse and mental health interning at an Intensive Outpatient Program in New York directly following completion of my undergraduate degree. Following that, I relocated to South Florida to pursue an opportunity to work for Caron Renaissance, for which I remained for almost a decade. My path to helping others in need began as an entry level counselor assistant. My passion and building skill set afforded me the opportunity to advance into a supervisory role, then a career services counselor and finally, a case specialist working in the admissions department. These roles provided me the professional knowledge to work in many facets of care specifically residential, clinical and case management.

Job Titles:

• Vocational Rehabilitation Counselor

I graduated with an undergraduate degree in Creative Arts in Human Services, Visual and Performing Arts, and Movement Therapy from Russell Sage College. My graduate degree is in Rehabilitation Counseling from Springfield College. I have an extensive work history with an impetus on the community reentry process following rehabilitation in both hospital and residential settings. My area of expertise is working with individuals recovering from brain injuries, many of whom have comorbidities with mental health and addiction challenges. Throughout my career, I have worked from coast to coast, and overseas. My positions have included: Social Therapist and Creative Arts Therapist in a therapeutic community at Dingleton Hospital in Scotland; Psychological Testing Technician, Cognitive Rehabilitation Specialist, and Manager of the Neuropsychological Testing Center at the Brattleboro Retreat in Vermont; Cognitive Therapist and Manager of the Community Re-entry Program at St. Charles Hospital in New York; Lead Case Manager at Head Injury Rehabilitation Services in California; and Rehabilitation Counselor with Dr. Robert Tomaszewski in California. For the past 12 years, I have worked part-time at Milestones Ranch Malibu as a Rehabilitation Counselor and Vocational Counselor and continue to do so on specialized cases. In addition, I continue to work part-time with Brain Injury Specialists in Ventura County, California, as their Director of Case Management and Marketing. I am pleased to announce that I recently joined Feinberg Consulting as a Rehabilitation Counselor/Consultant and enjoy working with this wonderful company. I am delighted to be on the Feinberg Consulting team, where incorporating the principles of body, mind, and spirit is an integral part of our treatment and coaching. Our multi-disciplinary team provides an individualized approach to empower, support, and educate individuals and families to move forward, onward, and upward! In my free time, I have a plethora of interests and love the visual and performing arts, gardening (I am a master gardener), walking/hiking, cross country skiing, and I am crazy about my 15-year-old dog Ms. Gracie and my little grandnephew Steven! Lastly, I like to tap dance!

I hold a graduate degree in social work from Wayne State University. I am a Certified Case Manager and Brain Injury Specialist with over 15 years of experience providing case management services to the injured and their families. I have worked in acute, post-acute, and community-based settings. I specialize in brain injury rehabilitation, as well as addiction recovery consulting to clients who are suffering from addiction or substance abuse as a result of their catastrophic injuries. I have a passion to address the physical and mental health needs of my clients through their recovery and rehabilitation process. I can best be described as a kind, empathic, and passionate advocate. Outside of work I am very involved within my church community, and several online support groups. I am the mother of two active boys. In my spare time, I enjoy fitness including cycling, strength training, and running. I earned my Bachelor of Science from Wayne State University and am a Certified Case Manager. I left my longstanding career in home health care to do something relative but different. I found my niche in catastrophic case management. In this field, I have the opportunity to advocate for clients who have been catastrophically injured in motor vehicle accidents and facilitate their rehabilitation needs to obtain maximum medical improvement. I have been in this field since 1999. Similar to home health care, I work with clients one-on-one, along with their family and medical providers, to help them achieve their goals for maximum medical improvement. While using my nursing and medical knowledge from many years as a home health care nurse, I am able to orchestrate client care after injury including recommendations for medical providers, medical equipment, multidisciplinary therapies, psychological needs related to adjustment to injury, personal care needs, alternate residential requirements if needed, as well as educational and vocational needs. I am part of the care team and in continuous communication with all of the providers to ensure that clients are progressing in their rehabilitation and working towards achieving their goals. As the clients improve, my personal goal is to empower my clients/families to take on my role, in order to manage their health care needs independently. Realistically, this is not always possible. After coming to Feinberg Consulting in 2006, I have had the opportunity to work one-on-one with clients and their families to educate them on their rehabilitation needs and goals of optimal wellness. I utilize my compassion and extensive background in health education, as I collaborate with physicians in advocating for clients' needs and the expectations of therapists to help achieve maximum medical improvement. My primary goal is to see my clients transition from a place of medical need to a place of emotional and physical strength. My personal philosophy is, "anything is possible, believe it, and you can do it." In my free time, I enjoy listening to music, concerts of all venues of music, theatre, dancing, singing, and spending time with family and friends.

Job Titles:

• Chief Innovation Officer

I began with Feinberg Consulting in 1996 when the company was first formed, and took a hiatus in 2015 for an adventure in the south. Having returned to the company in 2020, I am thrilled to be back and feel truly blessed to be able to work with this amazing team of professionals. In addition to my work experience I am a Certified Care Transitions Coach (Coleman Model) and a trained Brain Injury Specialist. Pam was my inspiration for starting in this career field. She has a way of being with people that supports their growth, recovery, and goal achievement. We are such a connected team at Feinberg Consulting, the way we use our individual experience, knowledge, and training collaboratively to support our clients brings me such joy. I have a deep passion for providing exemplary care at the highest quality. Feinberg Consulting continues to be the standard for innovation and quality, providing services in the most cost effective and empowering way. One of my favorite motto's to live by is, "you didn't come this far to only come this far." Every day is new chance to learn and grow! Outside of my career, my sons are my number 1. I believe they have contests on who can make me laugh the hardest. My rescue Great Dane, Loki, is my number 2 - all slobber, hair, and a big mushy heart, he thinks he is a lap dog and, well at 140 pounds, he kind of gets his way. The rest of the time you will find me hanging with friends and family, working in my garden, or reading.

Job Titles:

• Recovery Coach

I am a passionate wellness advocate who is respected by clients and peers alike as a trusted advisor for the highly responsive and personalized service I provide. After more than a decade in the business world, through the guidance of my own personal coaches and advisors, I changed course to pursue my life's purpose and passion - helping people achieve their ultimate potential and become the best they can be. I specialize in helping people from all walks of life successfully navigate their pathway to wellness. My holistic approach focuses on gaining a clear understanding of their objectives, helping them pinpoint and clarify their recovery strategy, and selecting the path to wholeness that best fits their needs. I have an affinity for helping individuals suffering from addiction and mental health conditions, as well as their family members. I also enjoy coaching individuals who are seeking to become a better version of themselves. Fundamental to my success are my core values: excellence, integrity, quality, respect, and empowerment. I enjoy spending time with my wife and kids and am very active in the community. I am in recovery from addiction and have been sober since 2000. For years I have taught an ongoing anxiety and depression class that is free to the community. I also host 12-Step Recovery meetings inside jails.

Job Titles:

• Communications Specialist

I earned my bachelor's degree in Elementary Education at Eastern Michigan University. During my schooling, I was always drawn to the medical field. I worked at a variety of doctor's offices as a receptionist, clerk biller, and administrative assistant. I taught Kindergarten, then enjoyed being a full-time mom. When I decided to get back into the workforce, I decided to go back into the healthcare setting. I joined Feinberg Consulting in 2017. I was drawn to Feinberg Consulting for its passion to support clients and their family through challenging health care crises. The Feinberg Consulting team is compassionate and dedicated to helping people. I am excited and proud to be a part of this team that makes a difference in the lives of so many people. When I am not working, I enjoy spending time with my family and friends. I am often at a hockey rink cheering on my favorite players - my boys.

Job Titles:

• Family Medicine & Addiction Physician Consultant

I graduated from Michigan State University in 2013 with a bachelor's degree in Human Biology from Lyman Briggs pre-professional college. I then went to medical school at Wayne State University. I was interested in treating a wide variety of patients (including newborns, adolescents, adults, and geriatric patients) in both inpatient and outpatient settings, so I went on to do my residency in Family Medicine at Beaumont Wayne Hospital. I became interested in addiction medicine early in my residency after seeing firsthand how many patients had undiagnosed or untreated addiction. To expand my knowledge of addiction, I decided to do a fellowship in Addiction Medicine at St. Joseph hospital in Ann Arbor, where I am currently working. I will be graduating my fellowship in June of 2022 and am excited to use my knowledge to improve the physical and mental health of patients with underlying addiction in a holistic manner.

Job Titles:

• Case Manager

I earned by Bachelor's Degree in Public Health and Master's Degree in Health Services Administration from Central Michigan University and later obtained an Associate's Degree in Nursing. I have worked with geriatric clients in home health care and as a Case Manager for the past 10 years. I have additional training as a Certified Dementia Practitioner (CDP). I joined the team at Feinberg Consulting in 2017. I really enjoy advocating for my clients so that they can experience the best possible outcomes and benefit from a good quality of life.

Job Titles:

• Office Manager

I graduated and received my cosmetology license from Douglas J Aveda institute in 2007. Doing this work allowed me to experience people from all different walks of life. A few years down the line I was introduced to the possibility of switching careers and moving into the medical industry. I accepted a leadership position at a cardiology office and learned the ins and outs of the medical field and all the joy it has to offer. After many years of working in the medical industry, I found Feinberg Consulting and was confident this was exactly where I belonged. One of my personal philosophies that inspires me the most is to remind myself of the importance of being a mirror. I have been on a personal recovery journey for the last 2 years and showing up as my best self allows anyone else suffering to know that there is hope. When I am not working, I am pursuing my passion for all things music. I spend my weekends deejaying all around Detroit and work to create safe spaces for anyone looking for connection and freedom of expression. In my free time, I enjoy hiking, camping, and spending time with the people I love.

Job Titles:

• Consultant
• Executive

I graduated from Michigan State University with a Bachelor of Arts in Communication. Since then, I have held several unique positions within the company, and have worked previously with Best Buy and The Hershey Company. The majority of my career has been in leadership roles within sales and human resources. My passion for human resources led me to prepare for and obtain my Professional in Human Resources certificate (PHR).

Job Titles:

• Therapist / Director of Community Relations / Client Services Manager
• Therapist / Director of Community Relations, Case Manager, Client Services Manager

Laura received her Master of Social Work from Michigan State University and post graduate training in Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), and Radically-Open Dialectical Behavioral Therapy (RO-DBT). As a mental health professional with extensive experience in residential treatment and collaborating with treatment providers across the country, Laura has found that essential to meaningful treatment is the therapeutic alliance between a client and therapist. Laura believes that within each person is the ability to learn, change, and grow when given the opportunity and tools to do so. I joined the company because of the supportive and inclusive environment. River's Bend fosters the growth of both clients and clinicians by creating an atmosphere of trust and connectedness.

Job Titles:

• Concierge Personal Care Assistant

I have over 30 years of experience working as a butler, caregiver, house manager, and personal assistant. I have worked all over the world and am highly skilled in the areas of communication, organization, problem-solving, time management, security, and reflexology. In addition, I am a qualified silver service butler. I am also fluent in English, German, Dutch, and speak a bit of Arabic and Italian.

Job Titles:

• Director of Operations

I watched Feinberg Consulting grow since its inception in 1996. For over four years, I handled a wide range of responsibilities within the company, ranging from an Administrative Assistant to a Case Coordinator. I then moved to Los Angeles, California where I took on various positions for high-end restaurants in the area. Upon returning to Michigan, I rejoined the team and was able to bring my passion for growing the family business and learning more about the industry. I feel proud and honored to have been able to witness the growth of this company since its beginning. My current position as Director of Operations is a wonderful opportunity to both help those in need and to work with a team of exceptional individuals. I love working for a company that values its employees' growth and development and I'm excited to have found a career where I can grow professionally and be proud of my work. In my free time I enjoy spending time with my husband and two daughters, cooking, spending time with friends and family, and enjoying the outdoors.

I founded Feinberg Consulting in 1996 and have worked hard over the years to build a strong team of multidisciplinary medical and business professionals. Through this, I have developed a mentorship and leadership training program that has successfully trained many professionals. The mentorship program strengthened our team, ensuring the highest quality of services are provided to each client we serve. Through my continued commitment to client advocacy, I also became a trained interventionist. In 2013 I underwent a formalized intervention training by Jeff and Debra Jay called Love First. In 2014, I underwent the BreakFree Intervention training with Brad Lamm, and in November 2015, I went through additional training with Judith Landau, M.D, in the ARISE Invitational Intervention Model. As a Certified Case Manager, I have found many similarities in the continuum of care that Dr. Landau offers for individuals in recovery and what Feinberg Consulting has provided for people who have sustained catastrophic injuries. It's all about providing our clients direction, education, and advocacy to support their healing and recovery journey. Through our interventions, clinical management, case management, family, and recovery coaching, our team creates remarkable opportunities for individuals and families to heal.

Job Titles:

• Director of Client & Administrative Solutions
• Director of Client Relations

I graduated from Michigan State University with a Bachelor of Science in Social Science and Health Studies in 2010. I am also a Licensed Esthetician and Certified Nursing Assistant. I have worked as an Executive Administrative Assistant and Patient Care Coordinator, where I took on many roles assisting with patients, as well as running and maintaining the front office. I have such strong compassion and dedication for helping people, which is why I chose to pursue an education and career in the healthcare field. After learning what Feinberg Consulting provides for clients and families in need, I couldn't be more excited to be a part of such an admirable team of individuals and be able to assist in making a difference in so many people's lives.

Job Titles:

• Case Manager
• Clinical Manager

I received my Bachelor of Social Work from Michigan State University and my Master of Social Work from the University of Michigan. While receiving my Bachelor of Social Work, I interned within the legal system where I worked with children whose parents have been diagnosed with a substance use disorder. Following that, I started my journey at Feinberg Consulting where I worked as a Client Services Manager. I then went to graduate school to receive my Master's in Social Work. While in graduate school, I worked as a hospital social worker to develop and implement a new program to enhance the medical and psychosocial outcomes for adolescents and young adults. Following my time at U of M, I returned to Feinberg to be a Case Manager. In this role, I have the privilege of being with families while they are experiencing some of their most vulnerable times. Daily, I witness the true resilience of human nature. I believe in the power of healing and recovery and seek to be a beacon of hope for my clients. Outside of work, I enjoy being with my family (especially my young niece and nephew!), going for walks with my boyfriend and our puppy labradoodle, and listening to podcasts

Job Titles:

• Clinical Manager

I bring years of experience to the team. I received my bachelor's in sociology from the University of Dayton, a master of social work from Wayne State University, and am currently enrolled to receive a master's in criminal justice. In addition to being a Licensed Master's Social Worker and Licensed Clinical Social Worker, I am also a Certified Medicolegal Death Investigator. I fell into this field by pure accident after finding that engineering was not the right fit for me. I am most motivated by seeing people whose lives have been completely transformed by a correct diagnosis and successful medication regimen go from living in stress and chaos to independence and fulfillment.

Job Titles:

• Business Partners With Pam

Job Titles:

• Client Services Manager

I received my bachelor's degree in psychology from Oakland University in 2013. Shortly after, I began a Ph.D. program with Kansas State University in Cognitive Psychology. Over those four years, I was a graduate teaching assistant, graduate research assistant, college instructor, and tutor. It was during this time I realized my passion was moving away from research/academia and toward a practical setting. Prior to joining Feinberg Consulting, I worked as an office assistant for Michigan Auto Law in which my primary task was to obtain billing records for clients involved in motor vehicle accidents. Navigating the healthcare and insurance industries can be a confusing and time-consuming process, even during the best of circumstances. After seeing the complexity of care and recovery, I knew I wanted to get involved. Feinberg made this an easy goal to achieve due to their great reputation, hard-working team, and compassionate support for their clients.

Job Titles:

• Community Relations Manager

I earned my bachelor's degree in psychology and my master's degree in Health Service Management and Policy from the University of Michigan School of Public Health. I loved working in the Beaumont Health System for over 20 years, honing my desire to improve patients' service and care, by working with staff in all departments from campus development, to nursing, human resources, and billing.

Job Titles:

• Director of Community Relations