HEALTHCARE ALLIANCE PARTNERS - Key Persons


Ben Stephens

Ben Stephens founded Interline with the idea that we become your "phone company", a single point of contact for both the premises equipment and common carrier services. To do this, we act as an agent for several common carriers, providing both voice and high speed Internet services. We thus become responsible for your voice and broadband circuits, phone s (PBX) and Local Area Network (LAN). Ben brings years of experience in telecommunications to serve you. He began with the Bell System, and after the divestiture, was associated with several manufacturers of large switches and central office equipment. At Intecom, he was the account manager for the Univ. of Chicago, Chicago Board of Trade, and Monsanto's world headquarters. With Cognitronics, he had its equipment standardized at Ameritech and Lucent. Ben holds a BA in atomic physics from Northwestern University. He is a Registered Electrical Contractor in the City of Chicago. A Merchant Marine Radio Officer, he holds all FCC radio licenses.

Betsy F. Anderson

Job Titles:
  • S PDF
  • Vice President of FR & R Healthcare Consulting Inc
As vice president of FR&R Healthcare Consulting Inc., Betsy is primarily responsible for the day to day activities of FR&R's Health Care Management Group, providing consulting services to the health care industry regarding the reimbursement, regulatory and operational challenges they face. Since joining FR&R in 1989, Betsy has been instrumental in developing FR&R's national reputation as Medicare experts. Her industry knowledge and hands on expertise - including clinical experience as a nursing student and as a Medicare auditor with a fiscal intermediary - make her an invaluable resource to her health care clients, which include skilled nursing facilities, continuing-care retirement communities, assisted living, rehabilitation agencies and senior housing organizations.

Donald Fradkin

Job Titles:
  • Consultant
  • Wyndon Group, Inc., Executive Director
Donald has been a consultant since 1972 to a wide range of medical practices. He has provided effective business and legal approaches to solve numerous practice issues. He has a Bachelor of Arts from the University of Chicago and has also done graduate work in law and business there.

Donna Weinstock

Job Titles:
  • President of Office Management Solution
Donna Weinstock is the President of Office Management Solution whose approach to running a healthcare practice involves a unique mixture of improving operations, increasing patient satisfaction, and encouraging employee retention. Donna consults with healthcare practices to improve processes, increase profits as well as select and implement electronic health records. She also writes employee handbooks, job descriptions and procedure manuals. Donna Weinstock has been in healthcare for over 25 years. She began as a receptionist and biller in a medical practice and worked her way up to practice administrator. Her experience has allowed her to truly understand the needs of a practice. She is a consultant in areas of process improvement, workflow analysis and implementation of electronic health records as well as a speaker, trainer and writer. Donna presents nationally on business management topics including Preventing Embezzlement in your practice, Hiring and Retaining Employees, Communication, Increasing Patient Satisfaction, Lean Healthcare, Professionalism and Time Management. Donna has her bachelor's degree from the University of Illinois at Chicago and her nursing home administrator's licensure from George Washington University. She is a member of Professional Association of Healthcare Office Management, the Illinois Medical Group Management Association (MGMA) and Physician Office Managers Association of America (POMAA).

Grant Writing

Job Titles:
  • Consultant to Healthcare Admin

Les Multack

Job Titles:
  • Telecommunications Services

Les Stern

Job Titles:
  • President, L. Stern & Associates
Les Stern has more than 30 years of marketing accomplishments across several industries, including financial services, healthcare, professional services, information and technology, and building trades. His expertise covers all areas of strategic and tactical marketing, as well as marketing management. After beginning his career as a newspaper reporter, Les moved into marketing, where he had positions of increasing responsibility at Kemper Financial Services, Dean Witter Discover, and the Sachs Group. He formed L. Stern & Associates in 1999. Les has been a frequent speaker on various marketing topics. He has been quoted, and has had articles published, in numerous publications. Les received a B.J. in Journalism from the University of Missouri, and an MBA from the University of Chicago Booth School of Business.

Lisa Hanlon

Job Titles:
  • S PDF
Since joining FR&R's Accounting and Auditing Department in 1988, Lisa has used her problem-solving skills, technical expertise and general business acumen to consult with a wide range of small to midsize clients, including many in the service industries physician groups, travel agencies and law firms - as well as medical suppliers, nursing homes and laboratories.

Marcy Gorrell

Job Titles:
  • Wyndon Group, Inc., President
Marcy has been consulting to medical practices since 1988. She specializes in practice operations, strategic planning, accounts receivable analysis and improvement, practice management and electronic health record system implementation and training, as well as human resource services. Marcy's specialty consulting experience has included a wide variety of medical practices:

Shaw Mills

Job Titles:
  • Bandwidth Broker

Steve Elisco

Job Titles:
  • Healthcare Design Architect Services