HOSPITALITY

Hospitality Assured (HA) is the quality standard created by the Institute of Hospitality specifically for customer facing businesses. Hospitality Assured inspires and enables organisations to maximise their full potential by following world class processes, customer service standards and enhancing employee engagement... Hospitality Assured is an internationally recognized service quality certification, which is owned by the Institute of Hospitality (UK) and managed by the Hospitality Limited based in the United Kingdom. Hospitality Assured, which is based on a 9-step framework, was created specifically for the tourism and hospitality sector to improve service quality.

Also known as: Hospitality Assured, Hospitality Assured Caribbean, Hospitality Limited

Primary location: Barbados