IT'S UNDERSTOOD COMMUNICATION - Key Persons
With an MBA from Western University's Ivey School of Business, Andrew held senior management positions in Canadian and International banks and has brought his skills in integrating information to businesses, government and consulting firms in Bermuda, Toronto and Waterloo. More recently, he was instrumental in introducing agile work practices and coaching teams and executives in large financial institutions and edutech companies. His current role is mentoring change leaders.
Andrew is a coach and consultant and a frequent presenter at conferences and events in the agile and lean communities.
When he is not reading five books at once, Andrew likes to tie fishing flies and cast them in assorted streams in eastern Canada. He'll soon be posting images at fit2btied.ca.
Susan helps you talk so people listen and listen so people talk.
Whether you're talking with one person, influencing a team or addressing 200 people, Susan helps you focus on what's important and translate your thoughts into ideas your audience can understand and act on. As a coach and trainer of coaches and facilitators, she's seen how focused conversations can improve interactions, relationships, teams and organizations.
She's done almost everything a professional communicator can do. And she's done it in many roles (coach, trainer, author, speech writer, reporter, media trainer, strategist, boss), contexts (corporation, non-profit, small business) industries (finance, technology, education) and locations, (Toronto, Calgary, Edmonton, London, Bermuda, Waterloo).
Formal education and experience give her a grasp of both the theory and practice of interacting. A passion for learning keeps her ever on the hunt for fresh ideas. She shares some of these in her book, Talk To Me: Workplace Conversations That Work.
Susan has degrees in sociology and business communication management and multiple certifications in coaching, communication, Agile practices and more. The International Association of Business Communicators has named Sue one of Canada's Master Communicators, a lifetime achievement award.