IPEX - Key Persons
Joanne holds a Bachelor's degree in Advertising from Michigan State University. Since she joined IPEX over 15 years ago as an Executive Assistant, her previous experience in sales and accounts receivable have been a superb asset. She is an exceptionally detail-oriented person and well skilled in planning and design of marketing materials and presentations. She is also well versed in database technology and proficiently manages the IPEX client and marketing database.
Joanne works closely with the IPEX team on special projects in the areas of technology, operations and marketing to ensure our clients receive the best experience from the firm. In addition, Joanne handles many other aspects of the firm's daily operations including accounts receivable and billing, purchasing and logistics. Joanne's role at IPEX is truly a vital part of the firm's ongoing success.
Job Titles:
- Account Analyst / Compensation
IPEX receives all of its revenue from the payment of client consulting fees, in hard dollars, rather than from money managers, mutual funds or third parties. We have structured our compensation arrangements to try and ensure that we act solely for the benefit of our clients and provide unbiased consulting services.
Compensation may be in the form of a fixed fee adjusted annually for inflation or a percentage of the account's market value. In all cases the fee is unrelated to transaction activity. The fee for a specific account is based upon the complexity of the account and the type of services requested. No long-term commitment is required.
Neha obtained her undergraduate degree in Business Administration from Baylor University in Waco, Texas and has a law degree from Michigan State University in East Lansing, Michigan. She has worked continuously in the investment industry since 2006, performing a range of client service, compliance and administrative functions.
Experience
Neha has a wide range of investment and financial industry experience. Prior to joining IPEX, Neha was a Financial Planner with a boutique wealth management firm and at one time served as the firm's Director of Operations. With her financial planning background, she has extensive experience with trusts and estates. Early in her career, Neha was an analyst with the Treasury Management team at a global bank in Dallas, Texas, where she primarily worked with cash flow planning and funding of the bank's subsidiaries and corporate accounts. As a consequence, she has acquired extensive experience in the cash management and financial services world that has helped her when working with complex transactions.
Responsibilities
Neha's primary responsibilities are threefold: client servicing, SEC compliance and overseeing office operations. With respect to client servicing, Neha is the IPEX representative principally charged with handling all telephone contacts with clients as well as their custodians. On a routine basis, Neha addresses both administrative and investment issues that impact client accounts, and attends selected client meetings. In overseeing office operations, Neha coordinates workflow and communication among staff, and ensures that work conforms to the firm's quality standards. In her capacity as Chief Compliance Officer, Neha coordinates all aspects of the firm's compliance program including maintaining the ADV and the procedures manual.
Shale Lapping, President, has ultimate responsibility for all investment recommendations made by IPEX. Shale is the primary person responsible for client relationships, and he assists in formulating the firm's recommendations regarding an account's spending policy, asset allocation and the retention or selection of managers. He has provided investment consulting services since 1989.