MAC MELBOURNE AUDIOLOGY CENTRE - Key Persons


Carlton Hearing

As a trusted provider in the field of audiology, our hearing services include clinical hearing diagnostics, individualised fittings of hearing aids, tinnitus evaluations and its prospective treatment options. We also extend other services aimed at hearing conservation and protection.

Caroline Springs

Job Titles:
  • Audiologist
We perform diagnostic hearing tests near Caroline Springs to determine the severity of your hearing loss and which hearing aids may be the best option for you.

Diane Smith

Diane joined Melbourne Audiology Centre in 2007. She has over 35 years experience in clinical audiology, working in both public and private practices in the field of Diagnostic and Adult Aural Rehabilitation. Diane's special area of interest is in Tinnitus Assessment and Counselling. Diane is a full member of Audiology Australia and holds a Certificate of Clinical Practice.

Dilnu Muhandiramge

Dilnu joined the team at MAC in February 2018. She is a fully qualified audiologist and has been with Melbourne Audiology Centre since graduation. Dilnu is interested in hearing loss and finding the best hearing aid solutions. She is a full member of Audiology Australia and holds a Certificate of Clinical Practice.

Ear Wax

Gradual accumulation of ear wax (cerumen) in your ear canal might cause symptoms like reduced hearing capability, buzzing sounds in the ears (tinnitus), ear discomfort, among others. Our approach is aimed at mitigating these problems through the implementation of micro-suction technique, the use of specific tools designed to remove ear wax, or a cohesive use of both procedures. The buildup of cerumen, more commonly known as ear wax, in one's ear canal can lead to certain issues like temporary auditory impairment, the annoying ringing noise of tinnitus, or even simple earaches. Our resolution is centered on employing a method called micro-suction or utilising instruments specifically made for ear wax extraction, or often times, a combination of both. Ear wax (cerumen) can build up in the ear canal and may lead to temporary hearing loss, tinnitus, earaches, and more. We aim to resolve these issues using micro-suction, ear wax removal tools, or a combination of both.

Effie Halidas

Job Titles:
  • Admin
Effie joined MAC in May 2019. She is located at our Fitzroy clinic. Effie can speak Greek which comes in handy with our Greek speaking clients. Effie has just started studying audiometry.

Fiona Savati

Job Titles:
  • Member of Audiology Australia
Fiona joined Melbourne Audiology Centre in 2007. She has over 20 years clinical experience in both the public and private sector. She is passionate about helping people achieve their maximum hearing potential so they can stay engaged with their family, friends and community. One of Fiona's special interests is Central Auditory Processing, and she enjoys testing and supporting children who need extra help in an educational setting. Fiona is a full member of Audiology Australia, and holds a Certificate of Clinical Practice. She enjoys attending conferences and seminars to keep her skills and knowledge at the cutting edge.

Kathy Kacevski

Job Titles:
  • Receptionist
Kathy has been working at Melbourne Audiology Centre since 2008, initially as an administration assistant at our Fitzroy centre, and now as Customer Services Officer at our Thomastown hearing centre. She enjoys her role which enables her to utilize her excellent customer service and communication skills. Kathy can also do minor hearing aid repairs to assist clients whose aids may have stopped working.

Kendall Nelson

Kendall is a Clinical Audiologist who joined the MAC team in January 2018. She holds a Masters of Clinical Audiology and a Bachelors in Health Science. She has a passion for helping clients find the best solution for their hearing and also enjoys wax removal and diagnostic testing for both adults and children. She enjoys getting to know her clients and providing a high level of care. Kendall is a full member of Audiology Australia and holds a Certificate of Clinical Practice. Outside of work she enjoys spending time with her rescue dog and going out for a run.

Liam Hickson

Job Titles:
  • Audiologist
Liam is an audiologist with many years of experience and has been helping people hear better since 2010. He works from our Sunshine and Werribee offices, and enjoys watching the improvement that hearing aids and aural rehabilitation can bring to people's lives and the loved ones around them. Liam is a full member of Audiology Australia and holds a Certificate of Clinical Practice.

Linda Ly

Linda joined MAC in September 2021 and works at the Fitzroy and Dandenong hearing centre. Linda is committed to improving the quality of life of the hearing-impaired and their significant others. Linda can also speak Cantonese and Mandarin. Outside work, she likes to volunteer within the local community and listen to podcasts. Linda is a full member of Audiology Australia and holds a Certificate of Clinical Practice.

Melissa Jackson

Job Titles:
  • Admin
Melissa joined our team in May 2022 at our Dandenong Centre, and whilst new to the hearing industry she has an extensive customer service-based background. Her aim is to ensure all our clients feel welcome and leave with a smile on their face.

Nadia Prestinenzi

Job Titles:
  • Admin
Nadia has been working at Melbourne Audiology Centre since October 2021. She is our Customer Service Officer at our Sunshine Centre. She can speak Italian and enjoys interacting and serving the needs of all client enquiries.

Rebecca Lynch

Job Titles:
  • Member of the Australian College of Audiology
Rebecca joined MAC in 2001, initially as a receptionist and soon became a fully qualified Audiometrist. Rebecca has experience in both the public and private sectors and has an interest in counselling and hearing rehabilitation. Rebecca is a full member of The Australian College of Audiology.

Sharon Cowan

Sharon joined Melbourne Audiology Centre in 2006 and has over 20 years of clinical experience with a range of hearing aid providers across Melbourne, Sydney and Brisbane, working in both private practice and a hospital setting. Her special interest in auditory processing adds diversity to our client services here at Melbourne Audiology. Sharon is a full member of Audiology Australia, and holds a Certificate of Clinical Practice.

Youlia Michaylov

Youlia has been with the company since 2005 and has over 20 years accounting experience. She is overseeing all financial function of our clinics. Youlia is member of Institute of Public Accountants. She is fluent in many European languages including Bulgarian and Russian