QUANTUM HEALTH - Key Persons


Bill Lahrmann

Job Titles:
  • Member of the Leadership Team
  • Contributor
  • Senior Vice President, Key Account Relationships
Truth be told, Bill would rather be fishing. Luckily for us, he also likes coming to work every day. With more than 30 years of experience in the healthcare industry, we were fortunate to-ahem-reel him in as the leader of our Client Engagement team. As Senior Vice President of Key Account Relationships, he is responsible for supporting the company's client engagement strategy with an emphasis on client retention and client satisfaction, as well as overseeing several unique client communication channels. Under his guidance, Quantum Health has maintained a customer satisfaction rate that exceeds many of today's customer service leaders. Experience National Sales Leadership - Marsh National and Regional Sales Leadership - Mercer Education Bill is an active contributor to the community through his board involvement with the Heinzerling Memorial Foundation and the STAG Foundation. In addition to fishing, he's also an avid golfer. When he's not angling for trout or chipping one onto the green, you'll probably find him catching an episode of Top Gear.

Dana Andrews

Job Titles:
  • Chief Medical Officer
  • Member of the Leadership Team
Dr. Andrews has been with us from the very beginning. Before Quantum Health officially launched in 1999, he played a crucial role on the research team that gained the insights the company was founded on. After the company launched, he served as Medical Director, acting as a liaison between the medical community and the Quantum Health Advisory board. As Chief Medical Officer for Quantum Health, he is responsible for leading daily clinical operations as well as overseeing case review and Grand Rounds cadence. Experience As if his role at Quantum Health doesn't keep him busy enough, he's also occupied with the following:

Dr. Mike Sokol

Job Titles:
  • Member of the Leadership Team
  • Senior Vice President of Clinical Strategy
In tennis, an all-courter is a player who's got game from the baseline to the net. While Dr. Mike Sokol will be the first to tell you his backhand needs a little work, we can tell you he's the real deal when it comes to his professional life. He's board certified in preventive medicine. He has a degree in epidemiology, focusing on health services and outcomes research. His work studying influences on medication adherence and clinical outcomes has been published in numerous journals. His deep expertise in clinical leadership and strategy development will help Quantum Health maintain our edge as the leading care coordination company in the industry. As Senior Vice President of Clinical Strategy, Dr. Sokol will be leading our efforts to translate the clinical benefits of Quantum Health to prospects, industry consultants and clients. He has an integral role in sales, client engagement and operations leadership and will collaborate on service enhancements that improve both clinical outcomes and member experience. Experience Dr. Sokol's experience includes some of the most well-known companies in the healthcare industry:

Jenny Corotis Barnes

Job Titles:
  • Member of the Leadership Team
  • Vice President, Legal
As Vice President, Legal, Jenny provides legal advice and anticipates legal issues for Quantum Health's officers, senior management team and administrators. Jenny advises and counsels on all matters having legal significance for Quantum, such as transactional, litigation, operational, human resources and HIPAA. In addition, Jenny develops internal governance policies and processes and serves as Quantum's Privacy Officer. Experience In Jenny's prior role as Associate General Counsel for The Ohio State University Wexner Medical Center, Jenny focused on business and transactional matters, HIPAA and privacy issues, communications and marketing, human resources, information technology, medical information management, EHRs and strategic planning and community outreach.

Kara Trott - CEO, Founder

Job Titles:
  • Chief Executive Officer
  • Founder
  • Member of the Leadership Team
Quantum Health founder and CEO, Kara Trott, saw something else-a solution. What if healthcare consumers could have a guide by their side to help them navigate to the right care at the right time? Kara Trott doesn't scare easy. Not as a child watching her favorite Hitchcock movie The Birds and not as an adult taking on the unchosen, bewildering, impersonal experience consumers face when they are thrust into the complex world of healthcare. Many saw the problems with the healthcare system. Kara was the first to see the solution that put the consumer first and listened to what they needed. Based on insights learned during a two-year study that tracked 3,200 people and included nearly 300 physicians, she launched Quantum Health-a first-of-its-kind consumer care coordination and navigation company that provides a guided consumer experience through their unchosen healthcare journey.

Mike Formica

Job Titles:
  • Executive Vice President, Sales
  • Member of the Leadership Team
Consistency and follow-through. Knowing when to lay up or go for the green. These techniques and strategies can make all the difference on the golf course-or on a sales call. As an avid golfer and the Senior Vice President of Sales at Quantum Health, you could say Mike's swing is in the groove. He's been on the leaderboard of sales and strategy within the healthcare and human resource industries for more than 20 years. His expertise and experience building and deploying highly successful regional and national sales teams are invaluable assets for our continued growth. So is his know-how when it comes to developing and implementing sales and communications strategies that exceed business goals. Putting him through his paces at Quantum Health may not be helping him score any double eagles, but it's certainly helping Quantum Health succeed. Experience Senior Vice President of Sales - beBetter Health, Inc. Vice President of Sales - A.D.A.M., Inc. Vice President of Sales - Gelco Director of Sales - Employease Sales Executive - ADP Education Bachelor of Arts, Business Administration - Northeastern University, Boston Pro tip. If you want to get Mike to change subjects, ask him what his favorite golf course is.

Neeraj Jotsinghani

Job Titles:
  • Member of the Leadership Team
  • Vice President of Information Technology
Mix together deeply analytical thinking, a love of data and math, running for fun, volunteering because he cares, devotion to his children and an admiration for John F. Kennedy and you have an insight into what makes Neeraj such an invaluable member of the Quantum Health team. As Vice President of Information Technology, Neeraj uses his passion for data and analysis to develop strategies and tactics that enable growth. As a father and philanthropist, his empathy creates an environment where all people thrive in a workplace that values diversity and equality. As a man who would like to be remembered for the good he did for others, he genuinely cares about providing the best experience possible for our clients and members. For Neeraj, success isn't measured solely by business growth, but by how much he is able to positively impact the growth of the people around him. Neeraj has amassed more than 20 years of experience in design, development and deployment of strategic IT solutions aimed at optimizing operations for some of today's largest businesses. Experience Global Head of Technology, Attribution Analytics - eBay Enterprise Senior Manager, Technology Strategy and Architecture - Deloitte Consulting Interim CIO - American Municipal Power Vice President, IT Strategy - Fusion Alliance Program Manager - Cardinal Health SAP Consultant - Ernst and Young Consultant - HP Application Engineer - Ingersoll-Rand Education Master of Science, Technology Management - Stevens Institute of Technology Bachelor of Engineering, Mechanical Engineer - University of Delhi

Sandy Freer

Job Titles:
  • Member of the Leadership Team
  • Vice President, Business Partner Relations
"Lisa made my day and has been extremely helpful. I have never had an insurance company call to see how I was doing, and it really means a lot to me. I appreciate what she does. She always goes above and beyond for me!" We could add road warrior to Sandy's title. When she's not travelling the country for work, building client relationships or directing Quantum Cares charitable events, she's travelling the world for fun. As Vice President of Business Partner Relations at Quantum Health, Sandy is responsible for developing a seamless working relationship between Quantum Health, our clients, and our clients' business partners, including Third-party administrators (TPAs) and pharmacy benefit managers (PBMs).

Scott Doolittle - CFO

Job Titles:
  • Chief Financial Officer
  • Member of the Leadership Team
What do hockey and healthcare have in common? Scott Doolittle. He's led finance teams in the healthcare industry for well over 20 years and has been a lifelong hockey fan, and, more recently, player. Although finance isn't exactly a contact sport, it helps to have a guy who has experience being an enforcer on the ice taking care of business in the boardroom. As Chief Financial Officer at Quantum Health, Scott wears many hats. He's responsible for all financial operations, but he also leads business intelligence and business planning. His experience and expertise has provided critical strategic leadership as Quantum Health continues to grow. Experience Scott's journey to Quantum Health included: Scott is a father of four. When he's not on the job, playing with the kids or lacing up his skates, you'll likely find him checking out a new fly-fishing hot spot.

Shannon Skaggs - President

Job Titles:
  • Member of the Leadership Team
  • President
If you ask Shannon how he has been successful leading one of America's fastest growing companies, he will tell you it all comes down to Legos. Discovering how different pieces work together to build something new has fascinated him from an early age. That fascination has served him well as the president of Quantum Health. He has put together the teams and the strategy that continues to build on the success of the organization. During his tenure, Quantum Health has enjoyed unprecedented growth year after year and customer satisfaction rates that are higher than many contemporary customer service leaders. For his leadership, he's been honored with a Forty Under 40 award, given to up-and-coming professionals and community supporters by Columbus Business First. Under his guidance, Quantum Health has been recognized as a 'Best Place to Work' for 11 straight years by Columbus Business First, and has been awarded the Healthcare Trailblazer award by Columbus CEO. Most recently, Shannon was recognized as a Columbus Smart 50 honoree for innovation, impact and sustainability in the workplace. Experience Prior to his time as president, Shannon served as: Chief Operating Officer Vice President, Product Development-providing oversight and critical expertise to the organization as Quantum Health engaged in a rapid growth period Director, Customer Engagement Director, Account Services Vice President, Client Development Group Education

Steven Knight - COO

Job Titles:
  • Chief Operating Officer
  • Member of the Leadership Team
Harmony is important to Steven, whether playing his guitar or keeping our client pods humming to the tune of our mission: to provide an exceptional healthcare experience for the members we serve. As Chief Operating Officer, Steven leads our company's ongoing operational growth and oversees the successful delivery of our industry-leading healthcare navigation and care coordination services and solutions. Experience Prior to his most current role at Quantum Health, Steven served as:

Tecnológico de Monterrey

Job Titles:
  • Master Level Business Studies in Spanish

Tiffany Circle

Job Titles:
  • Founding Member