RIGHTWRITERS - Key Persons

Job Titles:

• Consultant
• Information Architect at Fiserv

Bob Moon is a former senior consultant for RIGHTWriters, and he continues to serve in an advisory capacity. Bob provides strategic input on project planning and technical implementation for our complex projects. As the architect of the RIGHTWriters documentation template system that is integral to many of our projects, Bob remains involved in template design and support, and advises on extending the template system in response to changes in Microsoft Office. In addition to his advisory role at RIGHTWriters, Bob serves as an information architect at Fiserv. Prior to that, he was a director at M1 Global Solutions, operated his own technical and marketing consulting firm, and has held technical writing positions at Rockwell Automation, Geac, and Unisys. Bob holds a Bachelor of Arts degree from Berry College.

Job Titles:

• Senior Writing and Marketing Strategy Consultant

Candi combines extensive marketing experience with incisive writing skills. She has developed content for a diverse range of clients and leverages more than 20 years of marketing communications experience in the technology, healthcare, transportation, and financial business sectors. As branding and marketing consultant, Candi works with a variety of corporations and industries to provide a wide breadth of writing services, global marketing, brand strategy, and corporate communications services. She recently served as marketing content manager for Steelwedge, which was acquired by E2Open. Candi created and curated audience-relevant content, including web content, articles, eBooks, PowerPoint presentations, digital ads, and case studies. She has contributed to communications strategies and impacted market share for numerous companies, including Applied Systems, Blackboard, Equifax, Manhattan Associates, and Microsoft. Candi also developed marketing content and strategies for companies such as Hitachi, IBM, and Nokia during her tenure at a high-tech marketing agency. She holds a joint Bachelors degree in business and journalism from Georgia State University.

Job Titles:

• Strategic Consultant

Strategy, diverse cultural and industry business practices, entrepreneurial expertise-these are the primary attributes that Jeanette brings to the table at RIGHTWriters. She has developed and set the course for numerous business ventures in the United States and abroad, with over 20 years' experience in drafting and implementing strategic business plans. From investment management to manufacturing, Jeanette has the unique ability to work in challenging environments with diverse individuals. She can quickly grasp complex business practices to synthesize important information for clients. Jeanette has worked with governments, international organizations, multinational corporations, non-profits and small businesses to find the driving force that propels dynamic environments. She has served as advisor to global consulting firms, owned and operated a winery in Europe, served as financial advisor to Booz Allen Hamilton, and various other senior consulting and business development positions. Jeanette earned her Doctorate of Business degree from Georgia State University, holds a Masters degree in International Business and International Relations from Webster University in Vienna, Austria, and earned a Bachelor of Arts degree in Economics from University of Texas at Austin.

Job Titles:

• Design Consultant

She's worked closely with marketing teams, programmers, writers, instructional designers, testers, as well as packaging, distribution, and usability engineers in a wide variety of industries. Clients such as A.C. Nielsen, Alltel, Bank of America, Coca-Cola Enterprises, IBM Corporation, InComm, and Mitsubishi have relied on her keen eye for design. Before joining forces with RIGHTWriters and launching an independent design firm, Jill managed a team of graphic designers at Dun & Bradstreet Software. She graduated with a BFA degree in Visual Communication from Arizona State University. Her post-graduate training includes courses in usability techniques for the web, interface design and development, and information mapping for documentation and training materials.

Job Titles:

• President
• Writer and Editor

As founder and operator of RIGHTWriters, Inc, Terri is a consummate professional, with strategic project management skills and a strong client focus. She draws on her long experience as a consultant to quickly understand a client's business, determine the best, most cost-effective solution, and rapidly deliver what the client needs. Terri listens to her clients, matches the best resources from her network of writers, graphic designers, and other professionals, and then delivers work on time and on budget. Terri is a strong writer and editor with a heavy emphasis on standards and consistency. She's developed corporate style guides for numerous companies, from small start-ups to mid-sized companies and Fortune 500 organizations. Terri is detail oriented with ability to see the big picture after having spent nearly 10 years in the corporate sector managing groups of writers. She holds a Bachelor of Arts in English and a Masters in Journalism from the University of Georgia.

Job Titles:

• Senior Writing Consultant

Tracy brings more than 20 years of experience in developing a broad range of user and technical documentation. Her areas of expertise include information mapping, policies and procedures, online help design, course development, and instruction. She has also developed technical documents such as API guides and functional specifications. Tracy is adept at designing streamlined and effective solutions to complex technical information requirements, and has done so for companies in a variety of industries. Previously, she served in senior writing consulting positions for The Home Depot, WestRock, Digital Insight, General Electric, S1 Corporation, Scientific-Atlanta (now Cisco), IBM and various other companies. Tracy earned her Master of Science degree in Technical Communications Management from Mercer University, and holds a Bachelor of Arts from Kennesaw State University where she graduated cum laude.