STC - Key Persons


Aiessa Moyna

Aiessa Moyna is a veteran technical communicator with experience in corporate, nonprofit, and government settings. She currently serves as a communications vice president at American Express, providing consultation and support for the CIO and Technology organization. She began her career as a technical writer and editor, and she has held roles in corporate communications, public affairs, and media relations. Aiessa holds a B.S. in technical communication from New Mexico Tech and an M.A. in communication studies from the University of Nevada, Las Vegas, and is a member of STC's Sigma Tau Chi honor society. An STC Fellow, she has served as an officer and council member for multiple communities, and in elected and appointed leadership positions at the Society level. She is a former Society treasurer, co-chair of the Summit Conference Committee, member of the STC Associate Fellows Committee, judge for the STC Alliance regional competitions, and manager of the STC New York Metro Chapter's Elections Committee.

Akshata Balghare

Job Titles:
  • Staff Member

Alisa Bonsignore

Job Titles:
  • Staff Member

Amanda Patterson

Job Titles:
  • Member of the Conference Committee

Angie Dianetti

Job Titles:
  • Staff Member

Ann Marie Queeney

Job Titles:
  • Member of the Education Committee

Art Berger

Job Titles:
  • Staff Member

Ashley Gordon

Job Titles:
  • Member of the Conference Committee
  • Member of the Core Team

Avon J. Murphy

Job Titles:
  • Staff Member

Bernard King

Job Titles:
  • Staff Member

Bobbi Werner - Chairman

Job Titles:
  • Chairman
  • Mission
Roberta (Bobbi) Werner has been a technical communicator for 30 years. She holds a BA in English and TV/Radio and an MA in English. She taught writing at Syracuse University for 20 years and distinguished herself as a leader not only in the SU Writing Program but among adjunct composition instructors in the profession. She served as editor of FORUM, the National Newsletter of the Non-Tenure-Track Faculty, which led to her appointment to the College Composition and Communication Editorial Board in 1999. Bobbi also developed a corporate training and technical writing business serving Niagara Mohawk, Lockheed Martin, New Venture Gear, United Healthcare, Philips Broadband, and several other corporations in Upstate New York. In 2000, these contract opportunities opened the door to full-time work as a writer. After two full-time technical writer positions at different companies, Bobbi joined Welch Allyn (now Hillrom Skaneateles) in 2008, moved up the ranks from Senior to Lead Writer, and then Manager in March 2019. She was promoted to Senior Manager in February 2021. Bobbi formerly served as a leader in the STC Rochester and Central New York chapters, as well as on the STC Alliance Competition Council. She actively mentors several STC members through the STC Mentor Board. Bobbi earned the rank of Associate Fellow in 2017, served as a Track Manager on the 2018 STC Summit Committee, and was recognized as an STC Fellow in 2021.

Caroline Jarrett

Job Titles:
  • Staff Member

Carolyn Klinger

Job Titles:
  • Member of the Conference Committee

Casey Schroeder

Job Titles:
  • Staff Member

Chris Hester

Job Titles:
  • Member of the Education Committee

Cindy Pao

Job Titles:
  • Staff Member

Clay Spinuzzi

Job Titles:
  • Staff Member

Craig Baehr - Chairman

Job Titles:
  • Chairman
  • Chairman of the Certification Committee
  • Member of the Education Committee
  • Ex - Officio

Daniel Horcutt - Chairman

Job Titles:
  • Chairman

Daniel Richards

Job Titles:
  • Staff Member

Danielle M. Villegas

Danielle M. Villegas is based in Central New Jersey and is currently a Senior Knowledge Base Specialist at Cox Automotive. She has worked in the past at Deloitte, Merck, United Technologies, the International Rescue Committee, MetLife, Novo Nordisk, and BASF, and taught at New Jersey Institute of Technology. Her background is grounded in content strategy, web content management, UX/UI strategy, technical writing, social media, project management, e-learning, and client services. Danielle is known for her tech comm blog, TechCommGeekMom, and she has presented for Adobe, the Society for Technical Communication (STC), the IEEE ProComm, Institute of Scientific and Technical Communication (ISTC)'s TCUK conference, and Drexel University's eLearning Conference. She has written articles for the several leading tech comm and e-learning publications. Her work also extends into print, as she has authored articles for STC's Intercom magazine, and was included as a the only American commentary contributor in the ISTC's fourth edition publication of Reginald Kapp's The Presentation of Technical Information (2018). Danielle is an active member of the STC. She has held several roles in the Philadelphia Metro Chapter, including Chapter President and Conference Chair for the chapter's conference, CONDUIT. She has also been a member of the STC Community Affairs Committee and the STC Education Committee, chaired the STC Distinguished Community Service Award Committee, and is a 2021 STC Distinguished Community Service Award winner.

Deanne Levander

Job Titles:
  • Chairman of the Body of Knowledge Committee

Debbie Doyle

Job Titles:
  • Staff Member

Dr. Jack Labriola

Job Titles:
  • Staff Member

Dr. Laura Palmer

Job Titles:
  • Member of the Education Committee

Dr. Liz Herman

Job Titles:
  • Chairman of the Audit Committee
Dr. Liz Herman is a long-time PMP- and CPTC-certified technical communicator currently managing a contact center knowledge, content, and training team. She is versed in organizational knowledge management and change management and has worked in the healthcare, education, agriculture, and transportation industries. She is a Fellow with the Society for Technical Communication (STC) and currently serves as Co-Chair for its 2023 Summit Annual Conference.

Dr. Pam Brewer

Job Titles:
  • Staff Member

Dr. Susan Lang

Job Titles:
  • Member of the Education Committee

Dr. Suzan Flanagan

Job Titles:
  • Staff Member

Eden Capuano

Eden is STC's Meetings and Event Manager, and with more than 16 years of proven programming excellence, she is the co-owner of VoilĂ ! Meeting & Event Management.

Elaine Gilliam

Job Titles:
  • Member of the Certification Committee
While Elaine officially retired from full-time work on meetings and communities with STC in 2022, she has returned part-time to help manage STC's CPTC certification program.

Eric Peterson

Job Titles:
  • Business Development Manager
  • Member of the Conference Committee
  • Industry Partner Director
Eric is STC's Business Development Manager. Contact him about industry partnerships, sponsorships, exhibiting, and advertising opportunities.

Erica Stone

Job Titles:
  • Staff Member

Erin Gallalee

Job Titles:
  • Member of the Website Review Committee
  • Mission
The goal of the task force is to address short and long term maintenance issues and to address member experience issues. The task force will make recommendations and take action to better organize how the site appears both on the surface and behind the scenes. In addition, the task force will examine options to reduce the amount of manual work required to manage e-commerce with the goal to automate as much as possible and reduce the costs associated with e-commerce products available on the STC website.

Erin Trauth

Job Titles:
  • Staff Member

Guiseppe Getto

Job Titles:
  • Chairman of the Website Review Committee

Isidore Dorpenyo

Job Titles:
  • Staff Member

Jack Molisani

Job Titles:
  • Member of the Conference Committee
  • Member of the Core Team

Jackie A. Damrau

Job Titles:
  • Staff Member

Jamal-Jared Alexander

Job Titles:
  • Staff Member

Jamye Sagan

Job Titles:
  • Pharmacy Communication Advisor for H - E - B
  • President of the South Central Texas
As the Pharmacy Communication Advisor for H-E-B, Jamye helps design training programs and materials for various projects and initiatives within the pharmacy department. She also manages communications between the corporate office and the store pharmacies. An Associate Fellow of STC, Jamye serves as the current President of the South Central Texas chapter. She also volunteers with the Instructional Design and Learning SIG as its Treasurer and Survey Manager and belongs to various SIGs. Jamye has also volunteered at the Society level in various roles, including the Community Affairs Committee, the Community Achievement Award and Pacesetter Award committees, and the Associate Fellow committee. Over the past several years, she has reviewed several publications for the Technical Communication journal. When not making "sense out of the seemingly senseless" in the tech comm world, Jamye enjoys transforming yarn into pretty and useful objects. She lives in San Antonio, TX.

Janice (Ginny) Redish

Job Titles:
  • Staff Member

Jason Tham

Job Titles:
  • Staff Member

Jay R. Gould Recognition

Job Titles:
  • Committee / Chair

Jennifer Goode

Job Titles:
  • Member of the Education Committee

Jim Bousquet

Job Titles:
  • Chairman of the Intercom Awards Committee

John Clement

Job Titles:
  • Member of the Conference Committee
  • Member of the Core Team

Josie Walwema

Job Titles:
  • Staff Member

Karen A. Schriver

Job Titles:
  • Staff Member

Kelly Schrank

Job Titles:
  • Member of the Conference Committee

Kylie M. Jacobsen

Job Titles:
  • Chairman of the Scholarship Committee
  • Member of the Conference Committee
  • Member of the Education Committee
  • Member of the Nominating Committee

Laura Gonzales

Job Titles:
  • Staff Member

Laura Harding

Job Titles:
  • Staff Member

Lauren Milner

Job Titles:
  • Staff Member

Li-At Rathbun

Job Titles:
  • Staff Member
Li-At began volunteering with STC on the first night she attended a community meeting, in 2000, and she's continuously served in STC leadership positions since.

Lori Meyer

Lori Meyer is a technical communicator in Northern California, where she works with global cross-functional teams to develop and edit software documentation for enterprise cybersecurity products. Lori began her techcomm career as a technical editor at a telecommunications firm and has served as a writer, editor, and project lead at several software companies. She has received exemplary performance recognition from three employers. Lori is a long-time STC member and community leader. She is a member of many STC chapters and SIGs and has served those communities in various roles. She is a past president of the Rochester, East Bay, and Washington DC-Baltimore Chapters and a past co-manager of the Technical Editing and Instructional Design & Learning SIGs. Most recently, Lori has served as an at-large volunteer for the Instructional Design & Learning SIG and the San Francisco Bay Chapter and a director at large for the Florida Chapter. Lori was the first webmaster for the Rochester chapter, which became one of the first chapters in STC to have a web presence. In addition, Lori has served as an ad-hoc director for the STC Community Affairs Committee since 2020. Lori has a Bachelor of Arts degree in English from the State University of New York College at Buffalo, NY, and a Master of Science degree in instructional technology from Rochester Institute of Technology, Rochester, NY. Lori has received six STC Distinguished Community Service Awards from the communities she has served and President's Awards from three chapters. She has been an STC Fellow since 2015.

Malinda Dietrich

Job Titles:
  • Staff Member

Maralee Sautter

Job Titles:
  • Member of the Core Team

Marcia Shannon

Job Titles:
  • Staff Member

Michael Opsteegh

Job Titles:
  • Staff Member

Miriam Williams - Chairman

Job Titles:
  • Chairman

Natasha M. Jones

Job Titles:
  • Staff Member

Nora K. Rivera

Job Titles:
  • Staff Member

Rachel Houghton - Chairman

Job Titles:
  • Chairman
  • Member of the Nominating Committee

Ray Gallon

Job Titles:
  • Staff Member

Richard Mann

Job Titles:
  • Staff Member

Russell Willerton

Job Titles:
  • Staff Member

Ruth-Anne Klassen

Job Titles:
  • Staff Member

Sam Lee

Job Titles:
  • Staff Member

Saul Carliner

Job Titles:
  • Staff Member

Sean Stevenson

Job Titles:
  • Staff Member

Sharon Ford

Job Titles:
  • Member of the Core Team

Stacey Pigg

Job Titles:
  • Staff Member

Susan McGowan

Job Titles:
  • Member of the Community Achievement and Pacesetter Awards Committee

Susie McGowen

Job Titles:
  • Member of the Conference Committee

Tavia Record

Job Titles:
  • Staff Member

Thomas Barker

Job Titles:
  • Staff Member

Timothy Esposito

Job Titles:
  • Chairman of the Honorary Fellows Committee
  • Member of the Conference Committee
  • Member of the Website Review Committee
  • Manager of Logistics Documentation at Oracle Corporation
Timothy Esposito is the Manager of Logistics Documentation at Oracle Corporation where he supervises an international team of technical writers. An STC member since 2005, Timothy serves on the Board of Directors as the President. STC honors and awards include Society Fellow, the STC President's Award, Distinguished Chapter Service Award for the Philadelphia Metro Chapter (PMC), and the Chicago Chapter's President's Award. During his term as PMC president, the chapter won a Pacesetter award, the platinum level Community Achievement Award twice, and was named Community of the Year for 2017. When not working on STC projects, Tim volunteers with his township historical commission where he creates a monthly email newsletter and curates a museum. Tim also spends time with his family, rescues greyhounds, and tries out new board and card games with friends. (www.linkedin.com/in/timothyesposito/)

Timothy Shaw

Job Titles:
  • Executive Director
  • Interim Executive Director
  • Member of the Audit Committee
  • Member of the Conference Committee
  • Member of the Education Committee
  • Member of the Honorary Fellows Committee
  • Member of the Nominating Committee
  • Member of the Website Review Committee
  • Mission
Identify areas of research that are most likely to inform best practices in the field of technical communication. Ensure the STC annual election is conducted in a secure and ethical manner, on schedule, and with appropriate candidates To honor research that has made positive, significant contributions to technical communication practice and teaching. It rewards a lifetime of quality research in the field, a single high-quality empirical study, or a set of related high-quality studies. To honor true academic mentorship; a record of successful students, defined as those who are involved in STC, and actively working in the profession; involvement in student activities outside of the classroom; innovation and creativity in teaching, and involvement in research that leads to changes in the way technical communication is taught. Identify content that informs readers of trends and best practices in technical communication. The purpose of the Intercom Awards Committee is to oversee the nominations for Intercom Outstanding Article and the Intercom Distinguished Special Issue awards each year. The Committee delivers, to the Board, one nomination for the Intercom Outstanding Article award and one nomination for the Intercom Distinguished Special Issue award, if at least one qualifying special issue were published and if the committee deems it worthy of such recognition. The Committee also furnishes the Board with suggested citation text for each award. The main goal of the committee is to recognize authors of superior articles and guest editors of superior issues of the Society's magazine. Intercom Awards are presented at Summit. To identify and confer the rank of Honorary Fellow upon a person who is not a member of the Society but who (1) has achieved eminence in the field of technical communication or (2) has performed a significant service for the Society. The Frank R. Smith outstanding journal article award recognizes the authors of exceptional articles that appeared in Technical Communication during a calendar year. Since 1966, STC has paid tribute to the authors whose contributions have made Technical Communication one of the most highly respected journals devoted to the arts and sciences of technical communication. Ensure that STC finances are managed in a legal and fiscally responsible manner. The Education Committee works with the STC staff to establish a strategy and yearly education program that meets or exceeds budgeted revenue and provides the technical communication community with professional development opportunities. The STC education program includes the following products STC webinars, STC courses and workshops, and STC Roundtable. Meet with external auditors on the auditing of the Society's financial statements and communicate findings and recommendations to the board. Tim Shaw is the Interim Executive Director for STC. A seasoned leader, Tim has more than 25 years of experience with nonprofit associations and for-profit businesses in the social services, home restoration, transportation, and performing arts sectors. He brings a wealth of experience in executive management, strategic planning and analysis, financial management, new business development, program governance, organizational change, process improvement, marketing, and stakeholder relations. Most recently, Tim served as Director of Marketing & Innovation for Advanced Nursing & Home Support in Rockville, MD. Early in his career, he served as Executive Director and Producing Artistic Director for the Virginia Shakespeare Company. A graduate of George Mason University, Tim resides with his family in the Washington, DC area.

Tricia Spayer

Job Titles:
  • Staff Member

Veronica Joyner

Job Titles:
  • Staff Member

Yvonne Cleary

Job Titles:
  • Staff Member

Yvonne Wade Sanchez

Job Titles:
  • Staff Member