HOA - Key Persons

My name is Jenn Morales and I am the Director of Association Relations for both PMI and Tri-City Property Management. My passion is people and business, and the HOA industry is the perfect mix of both! I started my journey in the work force early in life in the restaurant industry, moving into management at 17. I eventually transitioned from restaurants and began working with PetSmart for the next 15 years rotating through different stores and PetsHotels that were deeply struggling. I would stay at a location for 6-12 months to get them set up with processes and integrate into the teams a culture that supports growth and expansion. Shortly afterward I consulted with a few small businesses which led me to meeting John and Joseph and introduced me into the world of HOA and property management. Outside of the property management world, I work with individuals and groups supporting them on their journey in healing trauma that they have experienced throughout their life. Serving people and businesses is what makes me feel alive!

Jessica Patterson

je..@tcpm.net

Job Titles:

CAAM - Community Manager

John Khayat

jo..@tcpm.net

Job Titles:

Owner
CAAM - Owner

I'm John Khayat, from PMI Real Estate Services. I moved to the Valley in 2001 for college and attended Collins College. I completed my BA in visual communications, and realized it was not the career path for me. I spent 16 years with Starbucks, and 14 of those years was as a manager and facilities. This is where my passion for customer service blossomed and became the high level it is now. My passion for management began as a board member on my HOA. I have served on my HOA for 19 years and have been president for many of those years. When I realized I had hit my ceiling for growth with Starbucks, I began to look at other opportunities, and found PMI. This Franchise opportunity allowed me to grow in all areas of real estate and allow me to focus on HOA as well. Joseph and I completed our first company acquisition in 2017, acquiring a commercial management company in Old Town Scottsdale. We completed our second business acquisition in 2021 purchasing a smaller residential management company in the West Valley. We completed two additional business acquisitions in Phoenix prior to acquiring Tri-City, all being residential focused management companies.

Joseph Heckel

Job Titles:

Owner

My name is Joseph Heckel, Broker CoOwner of TCPM. I was born in Milwaukee, Wisconsin and raised in Edmond, Oklahoma. I have been in and out of Arizona since 1980 when my grand parents moved to Sun City West.