THE INTERNATIONAL CUSTOMER EXPERIENCE INSTITUTE

The World's First DIGITAL Customer Experience Standard Along with our Certification Partners BSI, digital experts, clients, government, partners and experts in the digital delivery world, we have developed the International Digital Customer Experience Standard (IDCXS2022) and are proud to announce its launch... We are a global organisation dedicated to improving Customer Experience across all channels of delivery and assisting organisations in achieving global best practices in Customer Experience Service Excellence.