CALLRICA

Our industry experience and national database of outsourcers, vendors and consultants makes Callrica the number one choice for anyone wishing best of breed call centre expertise... Our team of consultants have a wide range of call centre experience, across a broad number of industries. We are equipped to setup call centre in a variety of contexts, such Financial Services, Insurance, Retail, FMCG and Telecommunications... Seat costs range depending on the call centre service provider and the type of service required. Seat costs range from R60 - R150 per agent per hour. (£6 - £12, $10 - $25). Call centre's offering low per seat charges will charge performance related fees. The fees are dependent on the product and the value of the product being sold.