EUROPE

Elected by the states of Germany and France with the objective of protecting consumers in Europe, this centre based in Kehl is the only "binational structure in the European network" among the European Consumer Centres. Today, the ECCs of France and Germany are the largest consumer centres in Europe and are involved in more than 50% of the resolved disputes within the network... Europe Direct information relays acts as an interface between EU and its citizens at a local level. Europe Direct (which took its name from an earlier initiative) was launched in 2005. Members of the Europe Direct network both offer and promote EU information to the general public in their area, whilst a central enquiry point offers a wide-ranging information service via telephone and e-mail. There is a network of around 500 Europe Directs based locally across the 28 Member States as well as a Europe Direct Contact Centre. You can speak to the Contact Centre by calling a free phone number from anywhere in the..

Primary location: Kehl Germany