SATCOM - Key Persons
Adam Stanley has been with SatCom Marketing, an established national teleservices company, for five years. Adam understands the successful business model and has parlayed his experience and his performance into several promotions with the company at the Fort Myers, Florida facility during this time. Recognition of Adam's understanding of both performance and production moved him quickly into promotions for Training Specialist, then to Assistant Sales Supervisor, Sales Operations Supervisor, Campaign Performance Manager, and currently as Operations Manager. The Campaign Performance Manager role was created specifically for Adam Stanley in order to improve dynamics across teams to improve process and efficiency and optimize campaigns for improved bottom-line outcomes. As a result of his continued good work, Adam was elevated to Operations Manager. As Operations Manager, Adam is accountable for operations and production at all SatCom Marketing facilities. He is a member of Senior Management. Adam leads production operations at Satcom Marketing and has responsibility for people, budgets, project delivery, and strategy. He knows that operations can make or break new initiatives and minimizes risk while maximizing bottom line profit.
Adam Stanley has twenty years of experience in Sales, Telecommunications, and Customer Service. Additionally, he has prior expertise with Call Center Management, Sales Training, and Leadership Development. Adam has received accolades for Outstanding Guest Service, and he continues to further his own development by studying the application of leadership development principles to various business models.
Adam Stanley has completed the Leadership Development Program at Satcom Marketing and adheres to the maxim "You must touch a person's heart before you ask for their hand" when working with his team in order to get the best outcomes.
Job Titles:
- Account Manager
- Strategic Accounts Executive, Client Relations
Dan Greipp is an Account Manager who works directly with SatCom's clients to drive the success of their inbound & outbound projects. Dan works with clients to develop effective campaigns and coordinates between the client and Satcom's contact center operations team to deliver a high level of performance and ensure that client goals are met. As SatCom's primary script writer and head of Quality Assurance, he is invloved in most aspects of the business and believes success is driven by regular investments in people, process, and technology.
Since joining SatCom in 2011, Dan has held eight positions int three departments. Starting as a Sales Agent, he developed a passion for producing quality sales. With each supervisory and management position he's held since then, he's worked to spark that same passion for quality in others. Under Dan's guidance, SatCom consistently scored the highest quality ratings amongst all ten vendors for a top 5 broadband MSO. SatCom was named that client's Quality Vendor of the Year" for three years running.
Job Titles:
- CEO
- Founder
- Member of the Executive Team
- President
As Founder, President and CEO, Dale Wunderlich ensures our commitment to our clients and their success. This includes overseeing day-to-day operations, driving our sales and Service-oriented culture and ensuring we maintain the highest level of quality and industry compliance. Dale founded SatCom Marketing in 1993 with a vision to create a sales organization that could effectively sell in the Broadband & Communications space without creating backend customer service problems
Mr. Wunderlich had spent much of his career leading sales and service organizations in the cable and satellite television industry. He was on the leading edge of developing sales and marketing techniques for the emerging industry and had the opportunity to see various sales tactics in action. Convinced that telemarketing offered the best ROI, Mr. Wunderlich launched SatCom to help cable operators obtain the kind of sales results they needed to grow their business.
Job Titles:
- Human Resources Manager
- Member of the Executive Team
- Certified Human Resources Business Partner
- Senior Director Human Resources
Josephine Simmons, is a certified Human Resources Business Partner and a lifetime member of the Society for Human Resource Professionals. Josephine has managed all Human Resources programs, built the Human Resources infrastructure for the organization, worked with both union and non-union companies, and implemented best practice policies and procedures to support business objectives.
Josephine Simmons has experience as a Human Resources Manager, Regional Employee Relations Director, and Director of Human Resources in the following industries; long term healthcare, technology, CRM, property management, real estate development, and teleservices. She has served on the Board of Directors for HRP-MN (Human Resources Professionals of Minnesota), on the Employer Advisory Council for HIRED, and on the Board for the ICA Food Shelf. Her Board member work includes increasing membership, developing talent strategies, and identifying topics and speakers for conferences, (e.g., From Surviving to Thriving - Lessons from the Past…Advice for the Future). Josephine is a certified Human Resources Professional who develops and implements strategies that drive engagement for talent and that aligns with success for the business. A more comprehensive review of her background can be found at www.linkedin.com/in/simmonsjo.
Job Titles:
- Director, Client Relations
Lizanne Terrio is SatCom Marketing's Director of Client Relations and is a dynamic, energetic, and innovator leader in building and maintaining long term relationships with clients. Liz has a plethora of industry expertise that allows her to guide the Client Relations team toward ensuring effective marketing solutions for SatCom's Client Partners. Liz's detail-oriented approach guarantees the client objectives are met, costs are contained, and ROI is achieved.
Throughout her career, Liz has provided Project and Client Management direction for several companies across a diverse group of industries. She has proven success in developing marketing and sales plans that drive the client's metrics and revenue goals. During her 15 years with SatCom, Liz has played an integral role in achieving increased sales growth while ensuring outstanding service for our clients as well as the Client's customers.
Liz as a Bachelor of Arts degree in Journalism/Communications from the University of Minnesota. What she likes most about SatCom is the opportunity the company provides for everyone to succeed.
Job Titles:
- Director of Client Relations
Rebecca Keairns recently joined the Rapid City, South Dakota facility of SatCom Marketing as Call Center Manager. SatCom Markeing is an established national teleservices company with a great reputation for improving client sales. Just four years ago, Rebecca began her career in the telecommunications industry as an entry-level agent. Rebecca's continued interest in learning the business, her perseverance, communication skills, and goal-oriented mindset resulted in promotions to Team lead, Supervisor, and now as Call Center Manager for SatCom Marketing.
Rebecca has worked for numerous organizations and clients in the fields of sales, promotion, and customer service. Rebecca oversees and manages the day-to-day operations of our Rapid City site as the Call Center Manager. In addition to assisting agents, team leads, assistant supervisors, and supervisors in the creation and development of their professional and leadership abilities, Rebecca drives production to meet the business needs of the client.
Rebecca has 15 years of customer service and leadership expertise in addition to exceptional sales, communication, and leadership abilities. She continues to develop her business, organization, and leadership skills to leverage both her interests and her skillset as she focuses on developing the talent and leadership at the Rapid City, South Dakota facility.
Rebecca is a firm believer in the "Learn first in order to lead" philosophy when it comes to her job and team leadership.
Job Titles:
- Business Development Officer
- Member of the Executive Team
- Board Member for First Layer Health
Robert (Bob) Ormberg is the Business Development Officer at SatCom Marketing. He works with CEOs, executives to grow their brand their brand, and customer loyalty. His goal is to ensure industry profitability and sustainability. He has spent the past 35 years in the Telecommunications industry on the operations side in Sales/Marketing and Product Development. He has a proven ability to build relationships with people at every level of the company, allowing comprehensive understanding of the organizational needs.