YOUR MISSING PIECE - Key Persons
Deana started her career running operations in the retail industry. She then moved into banking, where she was hired as a Bank Officer at First National Bank & Trust to manage daily branch operations.
While at First National, Deana helped a friend get financial assistance from insurance for his autistic son. Despite having no experience as a medical billing consultant, she worked through the insurance company's appeal process, and Deana was able to get the denial for coverage overturned and the child's therapy covered. Soon after this, she realized that there was a distinct lack of medical billing experts in the industry and a need for ABA therapy billing and insurance services that had the patients' best interests at heart.
Deana was introduced to other families seeking help navigating the ABA billing insurance process to get coverage for their children's autism therapy. She developed a passion for helping families fight for insurance coverage for autistic children and eventually left her job to start Missing Piece Billing & Consulting.
Today, Missing Piece is the leader in outsourced billing services for ABA therapy and other behavior health providers across the U.S. Deana is nationally considered an expert in the field of ABA billing and is contacted by ABA providers, consultants and even insurance providers for her opinion on complex billing and reimbursement topics.