BEETLETEK

beetleTek is designed for the 'little guys'--small business owners who don't want to pay the enormous fees associated with online tech support systems... beetleTek is a small, easily managed system. You don't pay for more than you need, because beetleTek is compactly designed... Virtu Software is working to develop a Knowledge Base and Trouble Ticket system for small businesses. Our system will significantly reduce the cost of maintaining technical support online. How? It's very simple. The 'big boys' have all spent hundreds of thousands of dollars developing 'fuzzy logic' algorithms, which allows the database to 'intelligently' interpret your questions. If your knowledge base contains 50 thousand articles, this kind of artificial intelligence is crucial in analyzing your customer's needs. However, if your knowledge base contains only five hundred articles, paying for high tech solutions is tantamount to flushing good money down the drain.

Primary location: South Paris United States