EXPERIENCA - Key Persons


Christiane Lavoie

Job Titles:
  • Professional Education

Jan McMillan

Jan has over 20 years of experience in diverse industries including energy, education, health care, financial and high-tech. Her consulting style blends innovative ideas with solutions that work. Jan's expertise includes facilitation of strategy development, leadership development, strategy design and delivery, merger integration, enterprise-wide system implementation and business process improvement. Before becoming an independent consultant in 1996, she was Director of the Change Leadership Practice, Western Region, for Deloitte Consulting. She also has worked in the energy sector in human resource management. She has volunteer experience with the YWCA, Calgary Humane Society and Girl Guides of Canada. Jan holds an undergraduate degree in Psychology and a Master of Business Administration. She is a certified Reiki Masterand horse lover.

Keith Hanna

Keith's specialty is in working with high-performance sales teams. His wry sense of humor and keen insight into people are what make him so effective. Keith holds a Master's Degree in Environmental Design specializing in industrial design and new venture development and has over 15 years of experience in the venture support industry. He is author of the book "Higher Purpose, Higher Profit - Structuring a Venture for Higher Value", an award-winning professional designer, speaker, coach, facilitator and father of two. Keith's love of the outdoors is expressed through his passion for climbing and mountain biking.

Kenneth Johnson

Kenneth is our local expert in Cancun, Mexico. For over a decade, Kenneth has been owner and manager of one of the most successful eco-adventure companies in Mexico. He has also been an advisor to government and non-governmental organizations on tourism, economic development, training and stakeholder engagement. He is a marine biologist with an MBA and has been the president and vice-president of the Mexican Association of Adventure Travel and Ecotourism, which focuses on the development and marketing of responsible operations in Mexico. Currently Kenneth works as an outreach coordinator with the Coral Reef Alliance, where he advances the goals of the ICRAN MAR project to facilitate the development of good environmental practices for marine tour operators. Finally, Kenneth´s passion is showing and teaching people about wildlife and the lessons that nature can teach us about sustainable business and long-term success.

Learn Thai

Learn Thai customs and the intricacies of Thai cooking as your team creates a Thai feast. You are responsible for purchasing the ingredients, preparing the meal and properly presenting it to a panel of Thai judges.

Phen Bryan

Phen started her career in Thailand's tourism industry as an inbound tour operator. There she gained a vast amount of experience creating and managing programs for both corporate and leisure clients from around the world. During this time she was also active with various social and aid agencies. She then moved to Canada and spent several years as a consultant to various Canadian aid agencies. During this time she also worked with experienca, organizing and facilitating corporate team building and incentive programs. After the tsunami struck Asia, she returned to Thailand to consult to aid agencies working in Thailand as well as manage our Southeast Asian business.

Trent Schumann

As the founder and senior consultant of experienca, Trent wears many hats. He left a career in corporate information and change management consulting to pursue his dream of helping people and companies achieve their full potential. His time in large corporations gives him an "insider's" ability to relate to the challenges faced by companies and the work teams that make them successful. He is the "idea guy" behind our innovative programs. Hear a recent radio interview featuring Trent. Trent Schumann has been helping organizations overcome their Team Dynamics, Training, and Technology challenges since 1992. Whether he's working with a global multinational or a small enterprise, his clients value him for his practical, actionable advice and his insights into the root causes of dysfunction in their team dynamics, training, and technology. He's worked with 100's of teams with 1000's of challenges and is happy to share what he knows and bring all those lessons to bear on whatever challenge you're facing. Trent is a sought-after organizational success facilitator, trainer, and coach. Since 1992 he's helped 100s of leaders and teams create outstanding results and avoid the risks of team dysfunction. He specializes in helping technical, multi-stakeholder project teams working on critical timelines to avoid delays, cost overruns and conflicts arising from poor team alignment and collaboration.