TRONIA - Key Persons
Former video/graphics designer Andrew has brought you spell checking, shape files, EFT, and eSignature. We all love his Report Criteria Favourites.
Job Titles:
- Member of the Tronia Team
- VP Business Development
Anita's primary focus is to make agrē even better than it already is and to get as many people possible using it! She acts as the liaison between new & current customers and our development team to make everyone's software dreams come true.
Job Titles:
- Client Service Consultant
Cali brings over 20 years business experience in customer service. Her positive attitude and motto of "if I don't know I'll find out!" has made her a great addition to our support team.
Debbie actually does a bit of everything: testing, teaching, technical writing, QA, and support. She's very efficient and you'll catch a glimpse of her quirky sense of humor when you read our documentation.
Job Titles:
- Member of the Tronia Team
- Client Operations Manager
As our Client Operations Manager, Dee integrates Client Services with our technical teams, managing the logistics of customer support, training and software enhancements. Feel confident knowing that Dee works diligently to ensure each customers' needs and requirements are always met.
Devin takes pride in providing the highest levels of customer support. She has a positive attitude, bubbly personality and a passion for working closely with our clients. When not training across Canada, she can be found working behind the scenes with our Client Operations Manager.
Job Titles:
- Marketing Director
- Member of the Tronia Team
Donna loves to network, so she doesn't consider being our Marketing Director a 'real' job - to her, it's more fun than work. She's the creative one who comes up with our award-winning booth designs at CAAR and gives away neat gadgets & gizmos.
Job Titles:
- Client Service Consultant
Jennifer is excited to join the Ag-Retail Industry. She brings a BSc. in Agriculture and over 10 years of Agricultural and Customer Service experience. With her warm personality and dedication to providing excellent customer service, Jennifer is a welcome addition to our support team.
Joe has been providing value to our customers since 2006 by developing Grower Central, push-button blending, agrēMobile, and other custom projects. Joe also tackles those tricky technical issues, like importing data from other systems into agrē.
Ken joined the team in 2018 and and quickly became our go-to guy for Hosted Login support. With manufacturing and pharmaceutical experience, Ken adds a well-rounded skillset.
Job Titles:
- Client Service Consultant
Pam offers our customers excellent service and support. When not assisting customers in the office, she's traveling the country providing our retailers with customized agrē training. She might even sing you the odd song on her portable karaoke machine.
Job Titles:
- Member of the Tronia Team
- President
Ron's family background is in ag-retail and his educational background is in Computer Systems. Put the two together and Ron has taken Tronia from a one-man company with a blending calculator to developer of the #1 software suite for independent ag-retailers.
Sebatian's focus on Integration and Data Conversion while managing the technical apsects of new projects & features ensures all parts of agrē fit together and function like a well-oiled machine .
Job Titles:
- Manager - Internal Projects
- Team Members
As one of our original Tronia team members, Simon has a unique perspective and in depth knowledge of Tronia from the very start. He is instrumental in converting legacy data to agrē.
Job Titles:
- Client Service Consultant
Stefanie joined the Tronia family in the spring of 2019. With a background in Financial Administration, Stefanie is able to respond effectively to our customers' many diverse inquiries. She brings an enthusiastic attitude to building strong customer relationships.
Job Titles:
- IT - Tech Services Manager
Steve is the most important person in the office: he keeps the servers up and running on time. Steve maintains our network in top-notch condition.
Job Titles:
- Member of the Tronia Team
- Office Manager
Tanya joined the Tronia family in 2018. She brings with her over 20 years of business experience, a Business Administration Marketing Diploma, a Bachelor of Business Administration Accounting Degree and is currently pursuing her CPA designation. Her entrepreneurial experience and background in marketing and accounting, enables her to contribute in many areas.
Job Titles:
- Quality Assurance Analyst
Ted's passion for quality assurance is a key factor in our successful releases. He's been finding bugs for over 20 years, and is eager to put his skills and experience to work for our retailers.
Tracy has worked her magic on the entire Grain module, performance tuning, AND she makes all your reports run faster.