ASBURY MEDIA

Asbury Media provides technical customer support to corporations in the media industry. Our experienced staff provides phone, email, and online chat support for a variety of software applications. Currently providing 13 hours of daily live coverage, our team supports users in the US, EU, Asia and Australia. Services include the creation and maintenance of support web sites, the tracking of support requests via a combination of industry-standard and internally-developed systems, and the creation of automated graphical reports for management... We provide both automated and manual testing of media software applications. Our staff includes International Software Testing Qualifiction Board-certified testers. Working closely with developers, designers, and business analysts, our team writes test scripts, performs functional testing, and creates regular reports for management. Using an internally-developed system, we track the results of each test and capture information relating to any..