UNIPHORE

Uniphore is an Enterprise-class, AI-native company with a purpose to transform everything that impacts your customer, to propel the planet's most engaging customer and employee experiences... Uniphore is the first built-for-scale, AI-native company that infuses AI into every part of the enterprise experience. Our enterprise-class multimodal AI and data platform unifies all elements of voice, video, text and data. We leverage Generative AI, Knowledge AI, Emotion AI and workflow automation together as your trusted co-pilot. That's enterprise AI from Uniphore-the catalyst for the world's most engaging customer and employee experiences... With Uniphore, we achieved or over-achieved all of our targeted business benefits. Both our Average Handle Time and our Training and Agent Productivity improvements exceeded our expectations and are delivering significantly improved First Call Resolution and Customer Experience while delivering cost savings.

Also known as: Uniphore Technologies Deutschland GmbH, Uniphore Technologies, Inc.

VAT numbers: DE 216205970

Primary location: Palo Alto United States