CSS - Key Persons
Theron Smith retired from CSS in August of 2001. The day-to-day operations were turned over to his son, Ted Smith, now President of the company. The family concept of CSS, for its customers and employees, will remain the foundation for future growth and success.
"The success of CSS goes back to our grass roots beginning of treating our customers and employees as friends and family. The bottom line is we try to treat our customers as we would like to be treated. We will avoid at all costs, turning our customers into just an account number. We have pride in the fact that we talk with our customer base on a first name basis. And this will remain a criteria for our employees when recruiting new customers. I am a firm believer in the philosophy that people do business with people, not a flashy sales pitch or one-time low price." states President, Ted Smith.