COMPLETE REMOVALS - Key Persons
Ben Ballard is the one who keeps Corey in check when he comes up with all of his crazy ideas and when something in the business needs to be done, Ben is the one to make it happen. He is possibly the friendliest person in the world and has never experienced a bad mood haha. He is an extremely well versed all rounder in moving, having worked his way up from an offsider in a truck, to a driver, leading hand, operations manager, general manager and sales manager and finally partner in Complete Removals.
He manages the team to cater to every aspect of your move to ensure you are smiling at the end of it. He values systems and processes, strong communication and effort and very much knows what it takes to build a strong culture around him. If Ben doesn't know the answer, he will find out and do it quick. I thoroughly believe our company's promise is framed around Ben: Adelaide's Friendliest, Most Trusted and Reliable
He loves his two kids, crossfit and anything health and nutrition.
As you may have read on the About us page, Corey Smith founded Complete Removals out of necessity. When it comes to business, Richard Branson is his role model. Corey has successfully built a very unique moving business focused on its customers needs, desires and overall experience which founded its Unique Selling Proposition: A Perfect Stress-Free Move Guaranteed.
With an average of 97.6% positive customer feedback (most of which are perfect scores), he feels his philosophies are being proven but insists "We are only just getting warmed up!"
He educates his organisation and customers that moving is not even close to being stressful if you have the right people in your corner. Moving is in fact a time when people can embrace and enjoy the exciting steps into the next chapter of their lives. His organisation is a fun, nurturing environment where the employees can express themselves, talk openly and flourish into the people they aspire to be; and be very well rewarded in the process. He also believes in making the world a better place for future generations which is the reason why Complete Removals partnered with Buy 1 Give 1 (B1G1). See his take on it below:
Corey loves his 4 kids and his girlfriend Melissa who taught him that there is an amazing life outside of work.
in 1998 by Corey Smith That's him, on the left of that Grand Piano
Corey Smith has always believed in - and lived by - the Aussie hard-working spirit that built this country - and it is with this ideal that he founded Complete Removals - A Perfect Stress-Free Move, Guaranteed! - the pre-eminent moving company of Adelaide. It is his mission to provide his customers with a superior level of service throughout what is typically considered one of life's most stressful occasions: relocating.
Corey is dedicated to changing the way people think about (and experience) the moving process, by focusing his efforts on "going that extra mile" in order to eliminate the sense of being overwhelmed, the anxiety and the issues commonly associated with relocating.
Like many people, Corey and his wife experienced first hand the stress and complications that are so commonly associated with moving. This came about when they bought their first home in 1997. Their efforts to secure a trustworthy, well-known, experienced moving company proved fruitless when moving day arrived and concluded with damaged furniture, dents and scratches to their new home, broken mirrors - and broken promises. In fact, the entire process took nearly twice as long as their estimate had indicated! Even worse, he and his wife were forced to take over and do their best to guide the process, instead of being able to rely on the "professionals" they thought they hired to handle their relocation.
Needless to say, it was a terrible experience - one that Corey realized countless others were suffering through also. Inspired to provide what seemed to be impossible to find - a reliable, professional, trustworthy moving company, Corey founded Complete Removals in 1998, finally making a stress-free move a welcomed reality for countless customers.